2 Customer service representative Jobs in Paola, KS
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M Cole Wilson American Family Insurance is Hiring a Customer service representative Near Paola, KS
Join M Cole Wilson American Family Insurance, a customer-focused insurance agency located in Overland Park, Kansas. We are currently hiring a Customer Service Representative to join our dynamic team.
At M Cole Wilson American Family Insurance, we prioritize exceptional customer service and strive to make a positive impact on the lives of our clients.
As a Customer Service Representative, you will play a crucial role in providing top-quality service to our policyholders.
You will respond to inquiries, assist in resolving customer issues, and create a positive experience with every interaction.
In this hybrid remote position, you will have the flexibility to work both remotely and in our Overland Park office, ensuring a balanced work environment to cater to different working styles.
If you are a highly motivated individual with a passion for delivering outstanding customer service, we invite you to apply for the Customer Service Representative position at M Cole Wilson American Family Insurance.
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Parental Leave
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
- Provide accurate and helpful information regarding insurance policies, coverage, and claims
- Assist customers in updating their policy information, including address changes and policy amendments
- Process customer payments and ensure accurate billing
- Collaborate with other team members to resolve complex customer issues and provide timely resolutions
- Maintain a high level of product knowledge to effectively address customer questions and concerns
Requirement
- Strong interpersonal and communication skills with a friendly and inviting demeanor
- Excellent problem-solving abilities and attention to detail
- Prior customer service experience preferred
- Proficiency in computer systems and software applications
- Ability to work independently and as part of a team
- Availability to work flexible hours, including evenings and weekends
- Demonstrated commitment to outstanding customer service
Last updated : 2024-03-29
Job Summary
Full Time
$34k-43k (estimate)
02/07/2024
05/09/2024
The job skills required for Customer service representative include Customer Service, Problem Solving, Communication Skills, Billing, Flexibility, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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