• Complete all tasks assigned to obtain DME authorizations as necessary.
• Execute assigned tasks by verifying DME orders have been successfully delivered.
• Exercising quality customer service you'll be communicating with a variety of referral sources via various communication methods to establish and coordinate medical products.
• Communicate effectively with both internal and external customers to ensure that all referral needs are met within a timely manner, inclusive of recurring products and services.
• Consistently work with attention given to specific carrier/patient customer preferences, guidelines, and contractual service level agreements.
• Follow internal escalation process when service agreements and/or customer satisfaction is at risk.
• Tracking Inventory
• Process Purchase orders
• Other duties as assigned.

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person