Lovering Auto Group, including NH's largest Volvo dealer, as well as Best Auto Dealer in Concord, Nashua and the Lakes Region by Best of Surveys for well over six years, is looking for an experienced Assistant Service Manager to join our team in our Nashua location. This is a customer service position in a fast-paced, team environment. This person is responsible for communicating with customers regarding their vehicle repair and maintenance needs and to ensure all repairs and maintenance are completed correctly and efficiently.

Job Responsibilities:

• Provide an EXCELLENT customer service experience
• Prepare and process repair orders
• Advise customers on the care of their vehicles
• Consult with technicians regarding required repairs
• Handle telephone and web inquiries regarding service work and appointments
• Review repair orders to ensure that the work has been completed and additional work required is noted
• Explain completed work and charges to customers
• Maintain high customer satisfaction standards
• Maintain a professional appearance

Job Requirements:

• Previous experience as a Service Advisor or Manager is required
• Customer service skills – the desire to go above and beyond for your customers
• Excellent communication skills – candidate needs to be a clear and confident communicator
• Team oriented – our environment encourages teamwork, when each of us succeed, we all succeed
• Reliable – the team around you can depend on you to be on time and to perform your job well
• Positive personality – we like to have fun and we like people who want to have fun with us. The glass if always half-full!
• Desire to grow within our organization
• Self-starter
• Detail-oriented
• Proficient with using computer systems, with experience using CDK a plus
• Strong work ethic 

What We Will Provide For You:

• Competitive pay
• Paid factory training and in-house training program
• 3 weeks paid time off on Day ONE
• Employee matching 401K program
• Medical, vision and dental benefits
• Higher education tuition assistance
• Employee purchase discounts
• Focus on employee wellness, including an in-house gym
• Employee appreciation events - Just in the past year we have had a catered chef's dinner, cookouts, BBQ food truck, Kona ice truck, Make Your Own Sundaes, Lake Winnipesaukee cruise, and many other events!

About Lovering Auto Group:

We are different from the typical car dealership. Or at least that's what our employees and customers think. We are in business because we know how to make buying and servicing a vehicle fun and easy. It starts with being transparent from the moment customers visit our website through when they take delivery of their new car. The living proof is in our reputation. We've been consistently rated Best Auto Dealer in Concord, Nashua and the Lakes Region by Best of Surveys for well over six years, and we're also one of the largest Auto Dealers, Family-Owned Businesses, Women-Led Businesses and Private Companies in the State