Best Cycle Center is looking for a parts and service counter assistant. You will work at the parts and service counter with responsibilities of both parts and service.

BENEFITS

• Room for advancement!
• Great health, dental vision plans available
• Paid Vacations
• Paid Holidays
• Paid sick days
• 401k with 100% match of your first 4%
• Life insurance, short/long term disability plans available
• Employee pricing on both New and pre-owned vehicle as well as Ford new and pre-owned

DUTIES

• Maintain customer satisfaction index rating
• Greet customers in a timely friendly manner
• schedule appointments using dealership-approved form
• Obtain customer and vehicle data
• If additional work is need, explain the details to the customer, including the additional cost and time considerations
• Provide estimates for labor and parts
• Establish "time promised" check with person responsible for work distribution if necessary
• Handle telephone inquiries regarding parts and work in process, appointments
• Be responsible for quality control to ensure that work is completed as requested and to reduce comebacks. 
• Pull purchased parts from stock
• set up orders for daily shipment and or pick up
• Participate in all training programs that are available

QUALIFICATIONS

• High school diploma or the equivalent. Ability to read and comprehend instructions and information.
• Dealership experience preferred but will train the right candidate
• General knowledge of vehicle mechanical operations. .
• Professional personal appearance. Excellent oral and written communication skills.
• Be organized 
• Willingness to work in a team atmosphere! 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.