Education. Police/services background. Recognized qualification in Security and Health and Safety. Experience. Extensive experience in security role – preferably in more than one Luxury Hotel. Experience of Police and /or emergency services. Preferably security/military/Police background. Functional Knowledge. First Aid trained and qualified. Good knowledge of hotel and security legislation. Strong knowledge & application of police and criminal l...
To provide a high level of hospitality and a comprehensive information and reservations service to guests and visitors to the hotel. Welcome guests in a professional, courteous manner to ensure guests are immediately settled into a warm, hospitable atmosphere so they feel at home. Recognise and greet all VIPs, regular guests and visitors. Answer all calls in a courteous friendly manner, within 3 rings. Identify guest specific needs & requirements...
