Published Job Title. Housekeeping Manager. . Job Description. The Housekeeping Manager leads the unionized housekeeping operation to deliver consistently pristine rooms and public spaces at an upper. ‑. upscale standard. This role oversees daily staffing for 30 team members across a 191. ‑. room hotel, ensures compliance with the Collective Bargaining Agreement (CBA), partners closely with Front Office/Engineering, and drives guest satisfaction, ...
Essential Functions. Greets all customers with a friendly smile. Honors customers by providing quick, friendly, and personal service. Initiates dialogue and develops rapport with customers by learning their names, favorite drinks and food items. Generates customer satisfaction. responds appropriately to customer concerns. Communicates customer complaints/concerns to manager on duty. Accurately processes transactions through the POS. Answers the c...
Published Job Title. General Maintenance Engineer - Union. . Job Description. To maintain and repair all hotel equipment, systems and building components in compliance with hotel engineering standards. As a union-classified Maintenance Engineer, you are responsible for ensuring the property remains safe, comfortable, operationally efficient, and guest-ready. . Responsibilities to include some and/or all the following. Provide friendly, courteous ...
Published Job Title. General Maintenance Engineer - Union. . Job Description. To maintain and repair all hotel equipment, systems and building components in compliance with hotel engineering standards. As a union-classified Maintenance Engineer, you are responsible for ensuring the property remains safe, comfortable, operationally efficient, and guest-ready. . Responsibilities to include some and/or all the following. Provide friendly, courteous ...
Compensation Type. Yearly. Highgate Hotels. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property c...
Compensation Type. Yearly. Highgate Hotels. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property c...
Core Job Responsibilities. Concentrate efforts in strategy and overseeing all aspects of Group Sales. Manage the hotel’s in-house group sales team. Maintain good working relationship with meeting, event and conference planners bookers. Strong analytical skillset including ability to produce necessary reporting and analyze such information to turn data into strategy for these key segments. Prepare proposals/contracts and respond to RFP’s in a time...
Overall, the culinary tournant is expected to be adaptable. Highly. skilled in different cooking technique, and capable of working seamlessly across all areas of the kitchen. . . . Qualifications. . . Minimum 5 years. Cooking. experience in a reputable fine dining restaurant or hotel. . . Core Job Responsibilities. . . Prepare and serve food in. various outlets of the hotel, including restaurant(s), room service, cold and hot banquet, cafeteria. ...
Reporting to the Front Office Manager, the Front Desk Agent is responsible for all registration desk responsibilities including check in and check out. The Front Desk Agent will assist with the sales and assignment of rooms. The Front Desk Agent will also assist with the delivery of an elevated guest experience. . Responsibilities to include some and/or all the following. Answering phones and dealing with overnight guest inquiries. Running night ...
Clean guest rooms according to hotel standards and prepare room for guest arrival. Duties include but are not limited to. Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following proper procedures. Replace guest amenities and supplies in rooms. Replace dirty linen. Make bed to hotel standards. Remove trash. Dust surfaces. Check that all appliances are ...
Clean guest rooms according to hotel standards and prepare room for guest arrival. Duties include but are not limited to. Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following proper procedures. Replace guest amenities and supplies in rooms. Replace dirty linen. Make bed to hotel standards. Remove trash. Dust surfaces. Check that all appliances are ...
