Demo

Director of Group Sales

LOTTE New York Palace
York, NY Full Time
POSTED ON 9/24/2025 CLOSED ON 1/16/2026

What are the responsibilities and job description for the Director of Group Sales position at LOTTE New York Palace?

Core Job Responsibilities

  • Concentrate efforts in strategy and overseeing all aspects of Group Sales
  • Manage the hotel’s in-house group sales team
  • Maintain good working relationship with meeting, event and conference planners bookers
  • Strong analytical skillset including ability to produce necessary reporting and analyze such information to turn data into strategy for these key segments
  • Prepare proposals/contracts and respond to RFP’s in a timely fashion
  • Conduct sales visits, site inspections and outside sales calls
  • Develop new markets and sources of business
  • Travel & attend tradeshows/sales trips both locally and beyond manage group travel budget
  • Lead & Participate in daily business review meeting and other hotel meetings as appropriate
  • Generate ideas for marketing of product
  • Take up special assignments as assigned by hotel leadership
  • Maintain effective communication channel with Revenue Team, Reservations Manager and Meetings & Events team, and other department heads throughout the hotel
  • Follow up with clients and coordinate with internal operation departments 
  • Attend and contribute to sales meetings and revenue meeting
  • Run weekly group pace meeting participate actively in weekly cutoff / pickup meeting
  • Regular update on competitors and market intelligence
  • Regular update on Trade shows
  • Assimilate into The LOTTE New York Palace culture through understanding, supporting, and participating in and embracing all elements of our Mission, Vision, and Core Values
  • Always looking out for the best interest of the hotel, guests, staff, and ownership

Qualifications:

Qualifications

  • Four year college degree is required
  • At least Five years of progressive Sales experience in a luxury hotel
  • Experience working with high level clientele
  • Prior management experience is strongly preferred
  • Prior group sales experience
  • Thorough knowledge of sales operations, product knowledge and competition
  • Utilize software programs such as MS Word, Excel, Publisher, Power Point and/ or Outlook Express
  • Expertise in using Hotelligence, Datavision, Synxis and Salesforce is preferred
  • Well organized and a good planner
  • Ability to clearly communicate in English, both orally and in writing, with guests and employees
  • Strong interpersonal and communication skills required
  • Self-motivated, detail oriented and being proactive is required
  • Proven track record of success in achievement of past sales goals

Annual Salary Range: $110,000 - $120,000, Bonus Eligible

Salary : $110,000 - $120,000

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