You haven't searched anything yet.
About Loop
Loop is on a mission to unlock profits trapped in the supply chain (https://loop.com/article/unlock-profit-trapped-in-your-supply-chain) and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises costs for every supply chain stakeholder.
Loop’s modern audit and pay platform uses our domain-driven AI to harness the complexity of supply chain data and documentation. We improve transportation spend visibility so companies can control their costs and power profit. That is why industry leaders like J.P. Morgan Chase, Great Dane, Emerge, and Loadsmart work with Loop.
Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, Flexport, and 50 industry-leading angel investors. Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson.
About the Role
As a Customer Success Associate, you will be responsible for managing the audit process; ensuring accuracy, automation and continuous improvement to meet our client’s key performance indicators. The Customer Success Associate is directly responsible for reducing overcharges, optimizing invoice management and enabling actionable data for our clients that is critical to their business. You will play a key role in identifying opportunities and ways to improve our products to enhance customer experience and stickiness, working alongside Customer Success Managers, Product and Engineering. Individuals in this role can grow into Customer Success Managers if they demonstrate aptitude and interest in that path. This role is located in Chicago and requires the individual to be in office multiple days per week.
Key Responsibilities
ExperiencedRequired
Benefits & Perks
Great article about freight industry and Why You Should Join Loop
Full Time
Wholesale
$61k-78k (estimate)
09/20/2023
05/19/2024
absolooply.com
ASPEN GERBAZ, CO
50 - 100
2002
LYNNE E SZYMANSKI
$10M - $50M
Wholesale
The job skills required for Customer Success Associate include Customer Service, Problem Solving, Communication Skills, Customer Support, Attention to Detail, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Associate positions, which can be used as a reference in future career path planning. As a Customer Success Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Associate. You can explore the career advancement for a Customer Success Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Associate job description and responsibilities
Customer success associate look out for their customer’s business and work with them to find solutions to pain points.
02/16/2022: Provo, UT
They're also able to provide the technical product support and training necessary to keep their customers happy.
02/27/2022: Anchorage, AK
Customer Success Associate are responsible for creating loyal customers who come back again and again.
03/18/2022: Santa Barbara, CA
On a smaller scale, customer success associate are constantly juggling many tasks for multiple customers.
03/06/2022: Pocatello, ID
Customer associates look out for their customer’s business and work with them to find solutions to pain points.
02/11/2022: Akron, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Associate jobs
The scope of a CSA responsibility depends on the opportunity for mutual value creation, determined by solution complexity and customer size.
01/19/2022: Kansas City, KS
Successfully handling any and all of those responsibilities starts with open communication and transparency on the part of the customer success associates.
02/11/2022: Oakland, CA
Develop a customer success strategy to be successful for this position.
01/05/2022: Ann Arbor, MI
Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.
02/26/2022: Norfolk, VA
Developed profitable relationships with current and prospective customers, and provided exceptional customer support through attentiveness and extensive product knowledge.
04/02/2022: Fort Collins, CO
Step 3: View the best colleges and universities for Customer Success Associate.