7 3pm 11pm - Front Desk Jobs in De Soto, TX
Lone Star Hospitality WMD LLC is Hiring a 3pm 11pm - Front Desk Near De Soto, TX
Description
Qualifications
- High School diploma or equivalent required with College course work in related field preferred.
- Experience in a hotel or a related field preferred
- Must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
- Must have the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high-pressure situations.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Must maintain composure and objectivity while under pressure.
- Approach all encounters with guests and associates in a friendly service-oriented manner.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Maintain regular attendance in compliance with Wolfgramm Properties standards as required by scheduling which will vary according to the needs of the hotel.
- Comply at all times with Wolfgramm Properties standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Conducts thorough orientation for other Guest Services Agents.
- Attentively assists with higher-level concerns and/or questions from guests or Associates.
- Greet and welcome all guests approaching the Front Desk in accordance with Wolfgramm Properties standards.
- Maintain proper operation of the telephone switchboard and ensure that all Wolfgramm Properties performance standards are met.
- Handle requests for information mail and messages in an efficient and courteous manner.
- Answer guest inquiries about hotel service facilities and hours of operation.
- Answer inquiries from guests regarding restaurants transportation entertainment etc.
- Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel.
- Follow all Wolfgramm Properties credit policies.
- Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow rate quoting scenario.
- Be familiar with all Wolfgramm Properties policies and house rules as well as hospitality terminology.
- Have knowledge of and assist in emergency procedures as required.
- Handle check-ins and check-outs in a friendly efficient and courteous manner.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Associates must at all times be attentive friendly helpful and courteous to all guests managers and all other associates.
- Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
- Use proper two-way radio etiquette at all times when communicating with other associates.
- Attend meetings as required by management.
- Perform any other duties as requested by management
Salary
$12 - $14 per hour
Job Summary
Full Time
$27k-36k (estimate)
05/04/2024
07/03/2024
The job skills required for 3pm 11pm - Front Desk include Customer Service, Guest Service, Scheduling, Problem Solving, Transportation, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a 3pm 11pm - Front Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by 3pm 11pm - Front Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for 3pm 11pm - Front Desk positions, which can be used as a reference in future career path planning. As a 3pm 11pm - Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary 3pm 11pm - Front Desk. You can explore the career advancement for a 3pm 11pm - Front Desk below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk jobs
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They have the ability to continuously learn and grow.
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Step 3: View the best colleges and universities for Front Desk.
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