LL Custom Contracting, Inc - Madison Heights, Michigan

Field SERVICE TECHNICIAN

Are you interested in working for a company that continues to grow and that invests in their people's careers through professional development, leadership training and coaching?

We take pride in the fact that our people do not leave our company and here are some of the reasons why:

• We continue to have double digit growth in our company.
• We exhibit a strong work life balance - we want our team to be at their family events even if they happen during the middle of the work day.
• We have flexible work hours with the opportunity to hybrid in the office and from home.
• We support local charities and community involvement.
• We diversify our work so we can stay busy through the changes in our economic cycles.

Position Overview:

Are you passionate about analyzing problems, uncovering their root causes, and ensuring they are fixed accurately on the first attempt? Do you take pride in your ability to complete building repairs so seamlessly that nobody can even tell they were repaired? If you possess a creative mindset and prioritize exceptional quality and customer communication as the foundation of your work, then you are the ideal candidate to thrive as a valued member of our team. Don't hesitate any longer - seize the opportunity to join us by applying today! Let your skills shine and embark on an exciting journey with our company.

Job Information & Requirements:

• Full-Time hourly employment @ $20 and up based on experience
• Work Hours: 45-50 hours per week
• Ability to work independently in the field for 95% of the time
• Participation in our after hours on call rotation program
• Meet or exceed established performance and productivity metrics
• Driver's license in good standing
• Company vehicle and tools provided
• Mininum 1 year in service maintanence work

Duties and Responsibilities:

• Receive, assess, verify, schedule and perform Work Order Activities for condo associations.
• Engage in daily interactions and timely communication with various individuals, including office staff, Co-Owners, Property Managers, and team members.
• Drive our service van and use LLCC tools to perform service work to our standards.
• Coordinate with the office to schedule regular maintenance on service vehicles and tools.
• Schedule appointments and maintain a digital shared calendar.
• Attend and participate in Team meetings.
• Perform work both inside and outside occupied homes and buildings.
• Execute daily on-site tasks according to the assigned work order, adhering to LLCC best practices and achieving agreed-upon KPI objectives.
• Enter per job notes into phone or device before, during and after each work order assignment per LLCC best practices.
• Complete, daily, invoicing for work completed.
• Participate in the Service Division’s process improvement and best practice development and recording.
• Estimate costs for goods and services to assist the Service Coordinator in creating bids for customers.
• Provide assistance and training to other Service technicians when opportunities arise.
• Participate equally with other service technicians in the LLCC After Hours On-Call service program.

Here are the skills needed for this position:

• Proficiency in roofing systems and the ability to make lasting repairs for roof leaks.
• Basic working knowledge of HVAC, plumbing, and electrical systems, with the ability to perform simple repairs.
• Competence with hand tools, power tools, and common tools such as hammers, saws, and drills.
• Carpentry skills including trim and fascia replacement, building basic decks and stairs.
• Capability to perform repairs on aluminum/vinyl siding.
• Ability to prime and paint surfaces effectively.
• Analytical skills to evaluate, assess, and determine the root cause of issues and apply appropriate fixes.
• Dedication to adhering to best practices and a willingness to learn new skills.
• Proficiency in drywall repairs, including proper taping, mudding, sanding, and finishing techniques.
• Excellent organizational skills and strong follow-up abilities.
• Self-motivated and capable of working independently.
• Strong time management skills.
• Proficiency in learning and utilizing our Field Service app on a smartphone or tablet to efficiently schedule and manage work orders.
• Effective and clear communication with customers and team members.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Carpentry: 1 year (Preferred)

Work Location: In person