Job Title. MotorClothes/Merchandise Manager. Department. MotorClothes/Merchandise. Supervisor. General Manager. Summary Description. Manages employees and operations of the MotorClothes/Merchandise Department. Coordinates sales promotions and advertising. Key Result Areas. . MotorClothes/Merchandise Department Operations. Management. Customer Service. Promotions. Premium Customer Experience and customer retention. Productivity of department staff...
Job Title. Service Advisor. Department. Service. Supervisor. Service Manager. . Summary Description. Intake of customer vehicles, diagnose problems and service needs. sell service and/or parts and communicate job status to customer. Duties and Responsibilities. Ensure that repair orders are complete, legible and clearly described on the repair order. Estimate costs and completion times at point of sale. Clearly communicate them to customer. Revie...
Job Title. MotorClothes/General Merchandise Associate. Department: MotorClothes/Merchandise. Supervisor. MotorClothes/Merchandise Manager. Summary Description. Provide courteous, knowledgeable assistance to customers. perform cashiering, stocking and other duties to promote efficient functioning of department. Resolve difficult customer problems in a courteous and professional manner. Focus on the in-store customer experienc...
Job Title. Service Technician. Department. Service. Supervisor. Service Manager. . Summary Description. Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality. Duties and Responsibilities. Accept work assignments from Service Advisor/Manager. Request parts for the job as early as possible when needs become known. Perform service, repair and cust...
Job Title. Lot Porter. Department. Service. Supervisor. Service Manager. Summary Description. Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested. Duties and Responsibilities. Provide prompt, dependable, high quality service to internal and external customers. Maintain the highest level of customer satisfaction. Maintain clean, efficient work areas and service facility, includ...
Job Title. Fit Specialist. Department. Motorcycle Sales. Supervisor. Sales Management Team. . Summary Description. Focus on the in-store customer experience. follow up with dealership customers & presentation of Harley-Davidson motorcycles. The sale of Harley-Davidson motorcycles to dealership customers appropriate to their preferences and needs by applying the dealership sales process, working in concert with assigned teams and an Assistant Sale...
Job Title. Parts Associate. Department. Parts. Supervisor. Parts Manager. . Summary Description. Provide courteous, knowledgeable assistance to customers. perform cashiering, stocking and other duties to promote efficient functioning of department. Identify correct part numbers specific to a motorcycle. Resolve difficult customer problems in a courteous and professional manner. Duties and Responsibilities. Provide customer service to external cus...
