This is a remote position. What to Expect. On a day-to-day basis, agents can expect to participate in the following activities. 24/7 service of inbound calls for roadside assistance and other service requests from clients’ customers and/or client account representatives for assistance with items such as. – a vehicle that won’t start. – flat tire(s). – keys locked inside a car. – vehicle out of gas. – vehicle in an accident. Place outbound calls t...
This is a remote position. What to Expect. Agents will serve as an initial point of contact on banking inquiries and concerns. Provide support for existing and prospective clients via inbound telephone calls. Resolve concerns about retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions. Identify cross-sell opportunities and make referrals as appropriate. Provide accurate, confidentia...
This is a remote position. What to Expect. On a day-to-day basis, agents can expect to participate in the following activities. 24/7 service of inbound calls for roadside assistance and other service requests from clients’ customers and/or client account representatives for assistance with items such as. – a vehicle that won’t start. – flat tire(s). – keys locked inside a car. – vehicle out of gas. – vehicle in an accident. Place outbound calls t...
This is a remote position. What to Expect. Assist members. With transportation to and from appointments. Ensure those waiting for a ride receive transportation. In resolving issues with previous appointments. With a transportation recovery where a scheduled trip has failed. With benefits eligibility. Given the nature of certain types of calls, some members may express feelings of distress, impatience, fear, or anxiety. This can pose a challenging...
This is a remote position. We are looking for motivated, independent agents to work remotely answering inbound calls for a luxury cruise line client. Pay Rate. $13.00 per hour. Service Hours. Monday – Sunday, 8 AM to 10 PM EST. Required. Availability on at least one weekend day. What You’ll Be Doing. Answering inbound calls regarding cruise packages, bookings, and general inquiries. Handling outbound follow-up calls for clarification and support....
This is a remote position. What to Expect. On a day-to-day basis, agents can expect to participate in the following activities. 24/7 service of inbound calls for roadside assistance and other service requests from clients’ customers and/or client account representatives for assistance with items such as. – a vehicle that won’t start. – flat tire(s). – keys locked inside a car. – vehicle out of gas. – vehicle in an accident. Place outbound calls t...