Title: Lead Technician / Service Tech 1

Department:Production

Reports to: Production Manager

Compensation:$25-$35/hr

Job Summary:

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Requires excellent communication skills

• Self-motivated, task driven, and able to apply “best practices” theory

• Strong problem solving skills

• Ability to use hand and power tools

• Ability to lift 50 lbs​

Key Job Responsibilities:

• Complete one-room audio/video installs and set up

• Satellite/Cable systems setup and install

• Advanced troubleshooting of simple systems

• Basic networking/data system install and set up

• Basic programming of single-room, advanced systems (URC/Control4)

• Basic understanding of multi-room systems and setup

• Basic understanding of security system programming and design

• Basic understanding of Bose single room systems

• CEDIA ESTII or better certification (or obtain within 6 months of hire)

• Completion of Alarm.com Academy (or obtain within 6 months of hire)

• Completion of Livewire University within first year of employment 

Minimum Job Requirements:

• Strong verbal and written communication skills

• Highly detailed, organized, and multitask driven

• Ability to work rotating “on-call” service schedule

• Proficient in all Assistant level qualifications

• Competent skills with desktop and mobile computing

• Clean driving record and background check (required for DCJS certification)

• Minimum of 1 year field experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside their normal responsibilities from time to time, as needed.

Requirements

• Strong verbal and written communication skills

• Highly detailed, organized, and multitask driven

• Ability to work rotating “on-call” service schedule

• Proficient in all Assistant level qualifications

• Competent skills with desktop and mobile computing

• Clean driving record and background check (required for DCJS certification)

• Minimum of 1 year field experience

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 6 Paid Holidays per year
• 10 days PTO
• Employee Discount on product
• Simple IRA