44 Assistant Service Manager Jobs in Dublin, CA
Livermore Toyota is Hiring an Assistant Service Manager Near Dublin, CA
Job Description
- Medical & Dental Insurance
- Vision Discount Program
- 401K Plan Match
- Paid time off and vacation
- Life insurance w/AD&D Feature
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Employee Assistance Program
- Worldwide Travel Assistance
- Commuter Benefit
- Health Reimbursement Account
- Discounts on products and services
- Above average industry pay
- Corporate 24-Hour Fitness Rates
- Assist customers in servicing, repairing and explaining each service need.
- Understanding customers' requirements and concerns; matching requirements and concerns to various service options.
- Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
- Keeps abreast of new products, features, accessories and attend product training as required.
- Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
- Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers.
- Creating goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.
- Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.
Qualifications
- Prior experience as a Service Manager is preferred.
- Strong focus on providing excellent customer service.
- A high school diploma is required.
- Automotive Service Management / Dealership: 5 years
- Clean and valid Driver's License
Job Summary
Full Time
$86k-110k (estimate)
04/29/2024
05/13/2024
livermoretoyota.com
LIVERMORE, CA
200 - 500
1957
Private
JOHN L SULLIVAN
$5M - $10M
Retail
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The following is the career advancement route for Assistant Service Manager positions, which can be used as a reference in future career path planning. As an Assistant Service Manager, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Service Manager. You can explore the career advancement for an Assistant Service Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Service Manager job description and responsibilities
Manage and maintain computerized service requests to track service operations and close completed orders.
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Manage facility to achieve target revenue generation by maintaining service department efficiently.
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Monitor all service inquiries and procedures to ensure completion of all clients’ requirements.
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Responsible and accountable for service delivery, asset deployments, and respond to requests from customers by phone, e-mail, or chat.
01/22/2022: Lorain, OH
They are also responsible for tracking service operations, coaching and training staff members, and administering payroll.
02/12/2022: Champaign, IL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Service Manager jobs
The necessary certifications that Assistant Service Managers must have to succeed are Automotive Sales Professional and Associate Service Executive (ASE).
02/11/2022: Moline, IL
The type of business an assistant service manager works for will determine their exact tasks and responsibilities.
02/01/2022: Las Cruces, NM
To write an effective assistant service manager job description, begin by listing detailed duties, responsibilities and expectations.
01/11/2022: Utica, NY
Resolve queries or complaints professionally, maintaining a polite manner at all times.
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Maintain a high number of service advocates due to ability to satisfy each desired need, building relationships and trust.
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Step 3: View the best colleges and universities for Assistant Service Manager.
