The Medical Support Professional serves as a liaison between the residence and each individual’s medical/clinical providers. The Medical Support Professional will work closely with the program RN and Managers to ensure that each individual is provided with the highest level of medical/clinical care possible and that medical records/systems are maintained within regulatory compliance. The Medical Support Professional is also responsible for implementing person-centered services and supports for adults with IDD residing in Little Flower’s IRA/ICF programs.

Essential Functions and Responsibilities:

• In collaboration with the program RN, ensure that all required, emergency and as needed medical and clinical appointments are scheduled in a timely manner.
• Schedule, facilitate, and monitor of all required and needed medical/clinical appointments for the individuals who reside in the residence.

• Ensure that each individual’s medical and medication record is monitored, maintained and complies with all regulatory mandates.
• Ensure that each individual’s routine, emergency and as needed medications are readily available, refilled timely, accurately documented and consistent with doctor’s orders.
• Communicate pertinent medical and clinical information to the program RN and managers timely.
• Serve as a liaison between the program RN and Managers and the individual’s medical/clinical providers.
• Ensure the overall health and safety of all individuals in the residence.
• Promote the skills development, interests, and hobbies of the individuals in the residence in a therapeutic environment.
• Assist individuals with meals and all other Activities of Daily Living skills (ADLs) including but not limited to personal hygiene, toileting, laundry, domestic chores, etc.
• Provide daily person-centered support/services, including direct care, that are both cognitively and developmentally appropriate. This may include supporting individuals with challenging behavioral and emotional needs, high medical needs and/or physical disabilities.
• Administer medications as per OPWDD’s AMAP regulations and requirements.
• Respect the confidentiality and privacy of the people we support.
• Promote and ensure that the human rights of the people we support are exercised through just, fair and equitable treatment. Assist people we support in understanding and expressing their rights and responsibilities.
• Recognize that each person we support is a valued member of society and help others to understand their value through advocacy, inclusion and full community participation.
• Ensure all services and supports are delivered in accordance with the agency’s policies and procedures while adhering to all OPWDD, State and Federal regulations and guidelines.
• Identify, intervene and report any and all instances of suspected abuse or neglect of any people we support, while fully participating in any and all investigations involving suspected and reported incidents
• Be knowledgeable of and implement the person-centered plan for each person we support, including but not limited to habilitative plans, staff action plans, behavior support plans and life plans
• Complete and submit all required clinical and billing documentation contemporaneously into the Electronic Health Record. If unable to enter the data electronically before completion of hours worked, supervisor must be notified immediately.
• Assess and monitor progress while recognizing that each person we support has the potential for lifelong learning and growth.
• Participate in all scheduled or required meetings and trainings as requested by the Residential Manager or designee
• Drive individuals to and from agency approved activities such as recreational outings, medical and/clinical appointments, etc. as assigned by your supervisor, using an agency vehicle
• Ensure when driving and operating the agency’s vehicles to follow and respect all city, state, and federal laws, as well as the agency policy and procedures, and the vehicles are driven and maintained in safe condition at all times
• Responsible for monitoring time and attendance, as well as accurately entering time and attendance into Little Flower’s payroll system contemporaneously.

Qualifications/Requirements:

· Bachelor’s Degree or certification/licensure in a medically related area preferred

· High School Diploma or Equivalent required

· Valid NYS Driver’s License

· Professionalism, integrity and excellent communications skills

· Ability to be patient, alert, and awake at all times

· Must have computer skills

· Flexibility in scheduled work hours as needed

· Eager to learn and hone skills to be a professional in the field

· Able to work with a diverse group of people and be a team player

· Work/life experience supporting people with IDD preferred

· Ability to participate in NYS mandated OPWDD initial trainings during normal business hours, upon hire

· Tuberculosis test mandatory (1x QuantiFERON-TB Gold Blood Test or 2x 2-Step PPD Tests)

· As needed to perform any of the aforementioned activities, be able to ascend/descend stairs, assist individuals with feeding, bathing, dressing and/or toileting, lift at least 50 pounds, walk, crouch, bend crawl, squat, stand, sit, etc.