Description

Litron, located in Agawam, MA, is looking for a experienced Office Assistant to join our team! This role is full-time, Monday-Friday 8:00am-4:30pm.

Duties and Responsibilities:

• Answer all customer calls or correspondence in a timely and professional manner
• Maintain the Litron visitor log and visit passes. Screen all visitors as required for ITAR compliance
• Manage records filing, including paper filing and electronic scanning with a high level of accuracy
• Process orders and data entry with high level of accuracy
• Provide administrative assistance to the executive staff at Litron when required
• Duties as assigned by the Office Manager to support daily operations
• Duties as assigned by the Customer Service Representative/Sales Manager in support of marketing communications
• Duties as assigned by the Director of Quality in support of Quality Assurance
• Ensure and provide quality service to external customers
• Maintain a positive representation of the company at all times
• Administrative support to HR manager, including scheduling meetings and handling correspondence
• Assisting in recruitment processes, including job postings, screening resumes, scheduling interviews, new hire orientation and onboarding activities
• Assisting with employee engagement meetings, planning and events, employee recognition programs and employee communication tasks 

Requirements

Knowledge, Skills, & Physical Requirements: 

• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) 
• Strong organizational skills and attention to detail 
• Excellent communication and interpersonal skills
• Ability to manage communication with customers via phone, e-mail, and fax
• Ability to respond to common inquiries or concerns from customers in a timely manner
• Ability to effectively communicate, in English, both verbally and in writing
• Ability to multitask and prioritize tasks effectively
• Ability to handle confidential information with discretion
• Prolonged periods of sitting, standing and crouching 
• Previous experience in an office assistant or administrative role preferred
• Knowledge of Adobe Products (Photoshop, Illustrator, Dreamweaver, etc.) is desired but not required

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed

Education and Experience:

• High School diploma or equivalency required.
• A.S. Administrative Assistant or similar field preferred.
• Entry level, no experience required.
• Previous experience in an office setting or administrative role is preferred.

Litron provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal or state law.

Litron offers a generous benefits package, including medical, dental, and vision group insurance, Paid Time Off, up to 4% 401(k) matching, Short-Term & Long-Term Disability Insurances, Paid Holidays, and much more!

Due to ITAR Requirements, all PA&E employees must be classified as US Persons and are required to show proof upon hire. *U.S. Person as defined by 22 C.F.R. 120.15 of the ITAR: U.S. Person Means a person who is a lawful permanent resident as defined by 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). It also means any corporation, business association, partnership, society, trust, or any other entity, organization or group that is incorporated to do business in the United States.