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Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services.
Our foundation of success has been built upon our commitment to our customers and the many talented professionals that we employ. Link is quality and compliance-focused, under our guiding philosophy “Mission first, customer always".
If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions!
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in Aberdeen Proving Ground, MD.
The Computer User Support Specialist will support the DEVCOM HQ CIO G6 Mission Support Center (MSC). This role provides above baseline/Tier 2 concierge-like support to more than three hundred users by email, Microsoft Teams, tickets assigned within the ServiceNow incident tracking system, or walk-in issues.
The Support Specialist role encompasses support in various areas of hardware, software, mobile devices, networking (VPN and Citrix), system administration, licensing management, and printer support.
Become an integral part of a professionally diverse team while working at an industry-leading organization. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.
Job Responsibilities:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Shift/Hours Information:
Service Desk coverage consists of opening or closing shifts scheduled between the hours of 7:00 am to 5:00 pm, Monday through Friday (except for Federal Holidays, inclement weather, and site closures).
Preferred:
Security Clearance:
Physical Requirements:
Work may involve sitting or standing for extended periods. The position may require typing and reading from a computer screen. Must have enough mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. This may include lifting weight up to thirty (30) pounds, as necessary.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
Full Time
Business Services
$67k-84k (estimate)
05/08/2023
06/26/2024
HOUSTON, TX
50 - 100
2007
STEPHEN STARES
$10M - $50M
Business Services
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