4 Front Desk Agent - Full Time Jobs in Lincolnshire, IL
Lincolnshire Marriott Resort is Hiring a Front Desk Agent - Full Time Near Lincolnshire, IL
- Greets and completes established check-in procedures for arriving guests on a daily basis, using computerized methods to insure guest satisfaction in the rooms requested.
- Perform guest departure (check-out) on a daily basis by following computer procedures in order to close guest accounts and insure accuracy on the folio. Correct any problems that may have been added to the folio to insure a satisfied guest at check-out.
- Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods in order to present the customer with timely and precise Resort charges upon check-out and maintain accurate Resort records.
- Answers inquiries and accepts reservations, both in person and by telephone, by communicating Resort rates and information by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Maintains good customer relations by answering questions and taking care of customer concerns in a timely and knowledgeable manner, in person and on the phone.
- Operates the telephone equipment by accepting incoming calls, assisting in-house calls to get to the correct department in a timely manner, scheduling and setting wake-up calls and setting trace requests to provide guests with timely and efficient service.
- Controls cash transactions at the front desk and maintains complete responsibility for transactions during the shift.
- Maintains a friendly, cheerful and courteous demeanor at all times.
- Performs the shift check list to insure accuracy of all aspects of the shift.
- Process all guest mail, messages and faxes by receiving, sorting notifying and distributing to mailboxes and to guests in order to ensure the information is received in a timely manner.
- Maintains the Front Desk Manager’s report to enhance the department communication, and communicates any problems to the next shift coming in and the supervisor.
Job Summary
Full Time
$28k-38k (estimate)
04/07/2024
07/02/2024
The job skills required for Front Desk Agent - Full Time include Customer Service, Guest Service, Scheduling, Cash Handling, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent - Full Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent - Full Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent - Full Time positions, which can be used as a reference in future career path planning. As a Front Desk Agent - Full Time, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent - Full Time. You can explore the career advancement for a Front Desk Agent - Full Time below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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