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Job Location Lighthouse Works - Orlando, FL Education Level High School Lighthouse Works has full time or part time opportunities for onsite and remote Customer Care Professionals to work in our Contact Center.
Lighthouse Works operates as a subsidiary of Lighthouse Central Florida and is affiliated with the National Industries for the Blind (NIB)-the nation's largest employment resource for people who are blind.
Lighthouse Works is a social enterprise non-profit, which means its business exist to forward and fund our mission of living, learning and earning with vision loss.
Basic Function : Responsible for providing first class customer service and ensures that all necessary data is completed properly, accurately, and thoroughly.
Provides customer satisfaction to both internal and external customers and strives to continuously improve service delivery.
Abide by our Core Values : Servant Leadership, Inclusion, Collaboration, Empowerment and Excellence.
Job Duties and Essential Responsibilities :
and any other phone metric requirements
Job Details Level Entry Remote Type N / A Position Type Full Time Salary Range $11.00 - $13.50 Hourly Travel Percentage Undisclosed Job Shift Undisclosed Job Category Contact Center Basic Functions Qualifications Demonstrated Knowledge and Skills :
Requirements :
Education
High school diploma or equivalent required. Some business classes, vocational / technical training preferred
Experience :
Previous experience working in a call center environment preferred. Training time varies depending on contract.
It is the policy of Lighthouse Works, Inc. not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.
It is also the policy of Lighthouse Works, Inc. to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.
This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
If you are interested in applying for employment and need special assistance or accommodation to apply for a posted position, contact Human Resources via phone at 407-898-2483 or contact us via email at [email protected].
Full Time
$35k-44k (estimate)
03/08/2024
05/07/2024
lighthousecentralflorida.org
Orlando, FL
100 - 200
The job skills required for Customer Care Professional include Customer Service, Call Center, Communication Skills, Customer Care, Customer Satisfaction, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Professional. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Professional positions, which can be used as a reference in future career path planning. As a Customer Care Professional, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Professional. You can explore the career advancement for a Customer Care Professional below and select your interested title to get hiring information.