128 Account Services Representative Jobs in Chicago, IL
LifeWorks is Hiring an Account Services Representative Near Chicago, IL
The Account Service Representative will work with Customer Success Managers, Account Service Representatives and/or other internal resources, as well as directly with client base. This role is primarily internal and e-mail/administrative in nature.
- Respond to Customer Success Manager inquiries & service requests pertaining to their clients’ programs and services
- Overseeing billing inquiries (review and resolution)
- Responsible for client administrative support; sending usage reports, preparing communications, complete internal forms to update systems
- Managing the renewal process with appropriate internal teams, providing reports to Customer Success Managers of their upcoming renewals
- Act as a liaison with internal departments to resolve issues that may arise with clients
- Responsible for updating and utilizing the CRM (Customer Relationship Management) system
- Data Entry projects, system clean up
- Miscellaneous administrative responsibilities to support Customer Success Managers and their clients
- University degree in Business or a related field, or equivalent work experience
- 3 years of experience in a sales / account management administrative role preferred but not required
- Experience working in Microsoft Office Suite: Excel, PowerPoint, Adobe, Word. Salesforce experience a plus
- Prior experience in HR, Wellness, and/or EAP considered an asset
- Proven ability to respond in a timely manner in an email heavy environment
- Strong problem solving skills
- Strong organizational, analytical, Project Management skills
- Exceptional written and verbal communication skills
Job Summary
Full Time
Social & Legal Services
$75k-99k (estimate)
03/24/2024
06/29/2024
jennifermcgarry.com
DALLAS, TX
25 - 50
2000
Private
MELANIE WHITTLESEY
$10M - $50M
Social & Legal Services
Related Companies
The job skills required for Account Services Representative include Customer Service, Account Sales, Planning, Problem Solving, Initiative, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Services Representative positions, which can be used as a reference in future career path planning. As an Account Services Representative, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Services Representative. You can explore the career advancement for an Account Services Representative below and select your interested title to get hiring information.
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