Under the general guidance of the Physician Director is responsible for translating and supporting the goals objectives policies and procedures of the department. Maintains the standards of nursing practice in the ambulatory care setting in multiple satellite office locations. Has the delegated authority to make decisions in the areas of patient care delivery human resource management and budgetary development and compliance.

Establishes and communicates department policies procedures and expectations to staff. Develops department policies that are consistent with those of LPG ensuring compliance with all regulatory agencies and that achieve department goals and objectives.

Demonstrates competency individually and as part of the team in performing clinical care and assessment of patients. Assists with direct patient care demonstrating maturity and discretion when interacting with patients.

Defines and resolves clinical and operational issues and maintains associated documentation. Investigates and resolves patient care management problems reporting issues and outcomes to Director. Maintains documentation and statistical data on operations as required by management and regulatory agencies. Evaluates service area periodically to identify problems assess need for new or expanded services and makes appropriate recommendations for improvement and annual development.

Effectively manages human resources. Participates in interview and selection of RN and Medical Assistant staff. Provides orientation oversight for new RN and Medical Assistant Staff. Ensures that employees receive adequate department specific training to thoroughly understand job expectations. Performs annual performance evaluations within required timeframe providing employee with constructive feedback and assisting in establishing appropriate goals. Effectively handles employee issues according to HR policies such as employee disputes and performance problems; develops performance improvement plans.

Provides oversight of provider schedule templates. Ensures patient schedules are appropriately supported by RN and Medical Assistant staff. Oversees patient access to care appointment availability and efficient daily operations. Functions as resource to staff to clarify schedules and practice administrative processes.

Develops and provides in-service education programs for RN and Medical Assistant staff. Designs in-service education programs utilizing appropriate teaching tools and modifies program as needed to effectively train staff. Evaluates and tracks results for each program.

Performs administrative duties such as planning and budgeting. Assists in establishing annual budget; monitors expenditures to ensure compliance. Researches significant variances. Appropriately budgets and coordinates purchase of major equipment.

Implements and monitors status of short and long term operational plans to achieve established goals interacting with other managers on a regular basis for planning and coordination of goals and objectives.

May schedule monthly clinical staff meetings to review objectives. Reviews monitors and updates operational plans with the Clinical Manager Director and physician as needed.

Maintains required records reports and statistics for administrative purposes and regulatory audits such as RI DOH.

Initiates and participates in Quality Assurance and Patient Safety activities

Provides oversight for functional reliability of equipment. Refers more complex problems to appropriate vendors for resolution.

Travel required to satellite offices to provide clinical oversight.

Protects and preserves patient and employee right to confidentiality.

Performs other duties as assigned.

Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.

BASIC KNOWLEDGE:

BSN with current license to practice as a Registered Nurse in the State of Rhode Island . Conformity to the Code of Professional Nurses.

Understanding of the provisions of the Nurse Practice Act of the state of Rhode Island. Current BLS required.

Demonstrated knowledge and skills necessary to provide care to patients with consideration of aging processes human development stages and cultural patterns in each step of the care process.

EXPERIENCE:

Three or more years of progressively responsible clinical experience and demonstrated basic management skills and to function as a resource to the clinical staff (RN and Medical Assistant).

Familiarity with specific practice type office procedures and terminology highly preferred. Must demonstrate excellent written and oral communication skills and effective prioritization and organizational skills.

SUPERVISORY RESPONSIBILITY:

Responsibility for up to ���25 FTEs.