YOUR IMPACT

The Facility Operations teams are at the forefront of our clubs. In this department, you directly impact the experience of our members, guests and other Team Members. You'll often find that members will know your name, and you'll be a friendly face on the floor. The connections you'll be able to make with other departments, leaders and members foster a fun, welcoming community. Whether you are helping maintain the fitness floor or our luxurious locker rooms, your work here is valued, rewarding and meaningful.

Position Summary

The Facility Operations Assistant Manager is a full-time position that assists the Facility Operations Manager in delivering clean and functioning facilities while providing excellent customer service. This may include maintaining club space, training fellow team members, and being the source of managerial support when the Manager is not present. The Facility Operations Assistant Manager works the opposite schedule of the Facility Operations Manager and must be flexible to meet the needs of the business.

Job Duties and Responsibilities

• Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities
• Responds to member feedback with urgency and provides follow up communication with solutions
• Assists the manager with monthly and annual budget recommendations
• Assists in training team members through providing on going training, coaching, counseling, and continuous feedback
• Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations
• Assists with the recruiting and interviewing for the Operations department
• Attends weekly department head, Operations department, and "all club" meetings
• Builds positive relationship with members while gathering feedback
• Coordinates and creates Operations staff schedules

Position Requirements

• High School Diploma or GED
• CPR/AED certification required within the first 30 days of hire
• 1 year of customer service experience
• Aquatic Facilities Operator Certification (AFO)
• Certified Pool Operator license (CPO) within 3 months of hire
• Must be available to work a flexible schedule to meet the needs of the business

​ Preferred Requirements

• Health and fitness operations experience
• College degree in business, hospitality, or related field
• Experience with building operations

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Maple Grove, MN 55369: Relocate before starting work (Required)

Work Location: In person