The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Why Liberty Mutual?

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Business Licensed Sales Center (BLSC). Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in 48 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.

As an Inside Sales Representative you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through calls and email.

You’d be a great fit for the Business Licensed Sales Center (BLSC) if you are:

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual/Safeco customers.

A Front Lines Liaison: You rise to the role of representing the Safeco brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.

A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Responsibilities:

• Utilizes basic coverage and quoting knowledge, performs direct sales and selling techniques for auto insurance policies.
• Conducts first line underwriting risk evaluation in accordance with established rules and guidelines.
• Receives and/or places telephone sales calls which are routine and do not require deviation from standard screens, scripts, and procedures to handle any/all aspects of customer's personal insurance needs including Auto, Home, Fire, Condo, Earthquake, Umbrella, Watercraft, Recreational Vehicle and Motorcycle.
• Assesses customer's insurance needs and suggest/advise products and coverage's based on a need/exposure assessment. Conducts need/exposure assessments involves interviewing prospective clients to obtain data about their financial resources and needs, the physical condition of their person or property to be insured, claims history and coverage gaps.

Pay Details:

• $45,000 base salary uncapped monthly sales incentive.
• $58,000-$65,000 first year including base – salary

Schedule:

• Unlicensed training begins July 29th, 2024 & licensed training begins August 12th, 2024.
• We provide comprehensive training for new hires, offering paid training of either 6 weeks licensed or 8 weeks for those seeking to obtain a Property and Casualty producer license. During training, the hours are Monday to Friday from 7:00am to 3:30pm (PST) or 9am-5:30pm (CST). Your initial shift post training will fall within operating hours and will be assigned based on performance and overall business needs.
• Licensed Sales Center operating hours:

• Monday-Friday 7:00am to 5:00pm.
• Saturday 7:00am to 5:00pm.

• Highly effective verbal and written communication, persuasion and negotiation skills
• Effective time management and ability to work well independently in a fast-paced environment
• Demonstrated analytical skills to understand complex coverage details and underwriting guidelines
• Demonstrated ability to navigate numerous computerized data entry system or other relevant applications simultaneously while advising customers as normally acquired through a bachelor's degree or equivalent business background plus a minimum of 1-3 years of insurance or sales/service related work experience
• Must maintain valid Resident and Nonresident P&C licenses in all 50 states and continuing education as outlined by the resident insurance license

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.