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Commercial Lines Account Manager

Other | Insurance 3 Months Ago

Job Details

Level:    Experienced
Job Location:    Ft. Lauderdale - Fort Lauderdale, FL
Position Type:    Full Time
Salary Range:    Undisclosed
Job Category:    Commercial Lines Account Manager

The Liberty Company is not your typical insurance brokerage. We offer a forward-thinking, fresh, and award-winning company culture that has fueled exponential growth throughout our organization. If you’re ready to find your JOB- Joy of Being that is- we are eager to speak with you!


We are entrepreneurial, positive, team oriented, collaborative, creative, and wellness focused. Employees here can expect a competitive compensation, generous benefit package, PTO/holiday pay, paid training, continued education support, company sponsored stress management programs/activities, opportunities to give back to your local community, and more!


We are looking for our next dynamic Commercial Lines Account Manager to join our growing team! At Liberty, we put our company culture first, so finding the right personality fit for our team is our first priority. If the below job sounds like a match, we would love to get to know you!


Position Summary:


Provide prompt, accurate and courteous service to clients, producers and company personnel in a professional and positive manner. Handle all tasks associated with obtaining, maintaining, expanding and servicing existing accounts in accordance with all agency procedures and carrier guidelines. Support company growth by working with producers, management, and other personnel on special projects or duties as directed.


Major Responsibilities:


  • Primarily responsible for small to mid-size commercial lines accounts.
  • Work with Account Executive and/or Department Lead for guidance and training on all aspects of servicing clients.
  • Prepare company submissions for new/renewal business, market as appropriate, and prepare proposals.
  • Prepare all change requests and review audits and policies for accuracy.
  • Setup and prepare new account files in AMS360 per agency procedures.
  • Invoice all agency bill transactions within 48 hours and collect premiums accordingly.
  • Notify producer of any unpaid audits in a timely manner and request appropriate actions be made according to carrier audit guidelines and timeframe.
  • Review all renewals with the producer at least 120 days prior to expiration to determine marketing strategies.
  • Prepare and process cancellations when required and follow up on notices of cancellations per agency procedures.
  • Respond to all carrier memos and process any necessary updates.
  • Prepare and process client requests, including ID cards, evidence of property, certificates of insurance, and binders.
  • Review policies and related documents for accuracy and deliver policies to insureds as needed.
  • Work with producers to evaluate exposure, negotiate and interpret coverage, review with clients as needed.
  • Evaluate and recommend additional coverage based on client needs. Quote/propose as appropriate.
  • Keep producers fully informed of all important activities on their accounts.
  • Review monthly reports- Aged Receivable, renewal/expirations, and Suspense reports in a timely manner.


Performance Expectations:


  • Service Company and clients in a manner to avoid potential exposure to E&O claims.
  • Alert management of incidents that may require management assistance or approval.
  • Respond to phone calls and e-mails within acceptable timeframe not to exceed 24 hours.
  • Process client requests (e.g. ID cards, certs, binders) within 24 hours of request.
  • Maintain current, consistent, detailed documentation on all client activity, phone conversations, and correspondence in AMS360.
  • Utilize AMS360 suspense system to follow up on outstanding items in a timely manner to avoid overdue situations.
  • Prioritize workload and request assistance as necessary to reduce backlog.
  • Participate with management and other departments/personnel on special projects and other duties as needed.
  • Keep current on rates, forms and coverage changes through bulletins, trade publications, and seminars.
  • Participate in seminars and classes for skill and knowledge development.

Minimum Qualifications/Requirements:


  • Position will be a flexible hybrid model. 
  • Education requirement: High school diploma or equivalent is required, college degree preferred.
  • Active DOI P&C License required.
  • Professional designation is a plus.
  • Knowledge of AMS360 or Applied EPIC system or similar agency management system.
  • Good listening skills, attention to detail, and a positive attitude are essential.
  • Knowledge of commercial insurance and products.



Promoting Peace of Mind for All

At Liberty, we take great care to promote peace of mind for all. We create a safe space to find your Joy of Being as your most authentic self. Being uniquely YOU, with your unique experiences and ideas, we will continue to strengthen our company as we grow together.

HABU has nothing to do with age, gender identity, race, sexual orientation, physical or mental ability, or ethnicity. We pursue people who value: Integrity, excellence, caring, kindness, fairness, teamwork, good feelings, and fun! Liberty empowers our team with tools and knowledge to support the purposeful spread of positive energy, kindness, and good feelings with others.

We recognize that our industry has more work to do in advancing diversity and inclusion. Our dream is to become the north star others can look to for direction as we advance together.






100 - 200








$10M - $50M



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About Liberty Insurance Brokers

The LIberty Company provides commercial insurance brokerage, risk assessment and management services for businesses and individuals.

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The job skills required for Commercial Lines Account Manager include Attention to Detail, Listening, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Commercial Lines Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Commercial Lines Account Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Commercial Lines Account Manager positions, which can be used as a reference in future career path planning. As a Commercial Lines Account Manager, it can be promoted into senior positions as an Account Executive, Sr. - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Commercial Lines Account Manager. You can explore the career advancement for a Commercial Lines Account Manager below and select your interested title to get hiring information.

If you are interested in becoming a Commercial Lines Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Commercial Lines Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Commercial Lines Account Manager job description and responsibilities

Commercial Lines Account Manager continually seek cross-sell opportunities and suggest new lines of coverage

02/15/2022: Abilene, TX

The Account Manager will be primarily responsible for the ongoing management of commercial clients, retention of new and renewal clients, and maintaining a partnership with the producer to support business development activities while upholding high servi

01/22/2022: Providence, RI

Provides guidance to less experienced Account Managers and provide administrative direction to support staff.

02/24/2022: Spokane, WA

Assist assigned clients and staff with service questions related to administration, billing, claims issues and problem-solving, upon request.

01/23/2022: Charleston, SC

Commercial Lines Account Manager duties include preparing marketing information or provide required information to a marketing person. Once marketing options have been prepared, the producer and Account Manager will present the options to the client

03/21/2022: Cedar Falls, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Commercial Lines Account Manager jobs

Plenty of students have landed account manager roles without extensive work experience.

02/08/2022: Huntington, WV

Step 3: View the best colleges and universities for Commercial Lines Account Manager.

Butler University
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