You haven't searched anything yet.
Welcome Home! Build your career with Lennar:
As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.
At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.
Lennar's Core Values:
Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.
Virtual Customer Care Representative Summary:
The Virtual Customer Care Representative for Lennar will be a key member of the Customer Care Team, which is responsible for providing warranty and service support to our Homeowners. This role will drive Customer Satisfaction by ensuring a timely and thorough response to Homeowner requests. The Virtual Customer Care Representative will focus on assessing, diagnosing and in some cases, resolving or scheduling Homeowner service requests remotely through the use of virtual technology. Detailed and accurate communication of findings with the field team will be paramount in resolving requests.
ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIES:
EDUCATION AND ADDITIONAL REQUIREMENTS:
PHYSICAL REQUIREMENTS:
This is primarily a sedentary office position which requires the ability to work in excess of eight hours per day in the confined quarters of an office. Also requires the ability to bend, stoop, reach, lift, and move and/or carry items less than 25 pounds. Finger dexterity in operating a computer keyboard and calculator. Office work requires sitting at a computer monitor for extended periods of time, completing paperwork and to receive/return phone calls. Standing is required for filing and copying.
This description outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the Associate. Duties, responsibilities and activities may change at any time with or without notice.
FSLA STATUS: Non-Exempt
Life at Lennar:
Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family.
Lennar associates will be eligible for many benefits in accordance with Lennar's policies and applicable plan terms, including:
General Overview of Compensation:
The *median base compensation for this position is estimated to be $32.59/an hour, subject to adjustment based on business-related factors including employee qualifications, geographic location, and operational considerations. Note: *The median amount may be greater or less than the average salary.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
#LI-CC1
Please see job descriptionPI237580962
Full Time
Building Construction
$45k-57k (estimate)
03/29/2024
05/28/2024
lennar.com
MIAMI, FL
7,500 - 15,000
1954
Public
RICK BECKWITT
$10B - $50B
Building Construction
Lennar engages in homebuilding, financial services and real estate businesses.
The job skills required for Virtual Customer Care Representative include Problem Solving, Scheduling, Customer Care, Customer Satisfaction, Communicates Effectively, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Virtual Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Virtual Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Virtual Customer Care Representative positions, which can be used as a reference in future career path planning. As a Virtual Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Virtual Customer Care Representative. You can explore the career advancement for a Virtual Customer Care Representative below and select your interested title to get hiring information.