JOB ANNOUNCEMENT
(Please Post)

Administrative Support Clerk (Shasta Regional Office)
Redding, California

Full-Time
Permanent

POSITION: Administrative Support Clerk

TO APPLY: Send cover letter describing interest in the position, résumé, and three professional
references (including name, title, telephone number and email address) to:

Sarah Fielding, Managing Attorney
Legal Services of Northern California
1370 West Street
Redding, CA 96001
sfielding@lsnc.net
If sending application via email, please attach materials as a single PDF.

APPLICATION DEADLINE: May 31, 2024

START DATE: June 17, 2024

ORGANIZATION DESCRIPTION:

Founded in 1956, Legal Services of Northern California (LSNC) provides high quality civil legal assistance
to the poor, elderly, and people with disabilities in 23 northern California counties. LSNC has eight field
offices and several special projects. The Shasta Regional office serves Shasta, Tehama, Siskiyou, Lassen,
and Modoc counties.

RESPONSIBILITIES:

Under the supervision of the managing attorney and office manager, the administrative support clerk
performs a variety of administrative support duties in direct support of professional staff.

DUTIES:

1. Reception duties – including, but not limited to, answering incoming calls, making calls to clients,
obtain client eligibility information, scheduling appointments, and making appropriate referrals.

2. Edit and prepare documents in conformance with the applicable style and format rules using
Microsoft Word and Google Documents.

3. Edit and prepare legal documents in conformance with applicable court rules.

4. Pick-up, sort and distribute incoming and outgoing mail, express/parcel shipments, and daily
outgoing mail drop.

5. Maintain postage meter, photocopier, fax machine, and other office equipment.
6. Photocopy, collate, scan, and related functions, including the reproduction of self-help packets,

outreach materials, and office forms.
7. Obtain, enter, and retrieve data – including, but not limited to entering client data into LSNC’s case

management software and collecting data from sources outside LSNC.
8. Maintain shared electronic and litigation and discovery files, chronological files, and administrative

files.
9. Assist with the distribution of outreach materials and program information.
10. File court papers and process serving, including travel to the courthouse.
11. Attend appropriate training sessions and seminars. Serve on LSNC committees, when appropriate.
12. Assist with supervising and training volunteers and staff on appropriate non-legal tasks.
13. Occasional travel within LSNC’s service area.
14. Perform additional duties as assigned consistent with qualifications.

QUALIFICATIONS

KNOWLEDGE: Legal terminology; community resources; general office procedures; operation of
office machines and systems, i.e., computer, copier, telephone, online data management systems, Microsoft
applications (Word, Excel and PowerPoint), and Google applications (Gmail, Docs, Sheets and Slides).

SKILLS: Professional and courteous manner, excellent oral and written communication skills, ability
to relate to client and legal communities, good organizational skills, ability to interact effectively with the
public and employees, ability to maintain confidentiality and use discretion and tact; ability to work
independently in the absence of specific instruction, and use good judgment to make decisions appropriate
to this level of responsibility. Ability to operate a computer; type accurately (45 w.p.m.); independently
compose correspondence and write reports using correct English, spelling, grammar and punctuation; pay
attention to detail in all work to be performed; see work through to its logical conclusion; good proofreading
skills; ability to work under pressure; ability to speak a second language desired (relating to client
community need), but not required.

EXPERIENCE/EDUCATION: Minimum of two years (2) experience, including clerical, extensive
phone and public contact. High school diploma or equivalent.

SALARY RANGE: $3,750 (Step 1) to $5,299 (Step 15) per month, DOE
See LSNC’s Policy on Salary Scales and Scale Placement at lsnc.net

BENEFITS: Legal Services of Northern California offers an excellent fringe benefit plan.

LSNC provides a bilingual bonus for employees who speak a second language, other than English,
commonly spoken by clients when the second language is used on the job for which the person is employed.

LSNC IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
AND ENCOURAGES WOMEN, PEOPLE OF COLOR, PEOPLE WITH DISABILITIES, OLDER

PEOPLE, AND LESBIAN, GAY, BISEXUAL, AND TRANSGENDER PEOPLE TO APPLY.