Administrative Support Clerk (Health Law Project)

Sacramento, California

Full-Time

Temporary

POSITION: Administrative Support Clerk

TO APPLY: Send cover letter describing interest in the position, résumé, and three professional references (including name, title, telephone number and email address) to:

Hillary Hansen, Managing Attorney

Legal Services of Northern California

501 12th Street

Sacramento, CA 95814

hhansen@lsnc.net

If sending application via email, please attach materials as a single PDF.

APPLICATION DEADLINE: May 31, 2024

START DATE: July 1, 2024

ORGANIZATION DESCRIPTION:

Founded in 1956, Legal Services of Northern California (LSNC) provides high quality civil legal assistance to people with low income, older adults and persons with disabilities in more than 23 northern California counties. LSNC has eight field offices and several special projects, including the health law project, which serves health care consumers in 32 counties.

RESPONSIBILITIES:

Under the supervision of the health project managing attorney and office manager, the administrative support clerk performs a variety of administrative support duties in direct support of professional staff.

DUTIES:

1. Reception duties – including, but not limited to, check voice messages, return calls, obtain client eligibility information, schedule appointments, and make appropriate referrals.

2. Edit and prepare documents in conformance with the applicable style and format rules using Microsoft Word and Google Documents.

3. Edit and prepare legal documents in conformance with applicable court rules.

4. Pick-up, sort and distribute incoming and outgoing mail, express/parcel shipments, and daily outgoing mail drop.

5. Maintain postage meter, photocopier, fax machine, and other office equipment.

6. Photocopy, collate, scan, and related functions, including the reproduction of self-help packets, outreach materials, and office forms.

7. Obtain, enter, and retrieve data – including, but not limited to entering client data into LSNC’s case management software and collecting data from sources outside LSNC.

8. Maintain shared electronic and litigation and discovery files, chronological files, and administrative files.

9. Assist with the distribution of outreach materials and program information.

10. File court papers and process serving.

11. Attend appropriate training sessions and seminars. Serve on LSNC committees, when appropriate.

12. Assist with supervising and training volunteers and staff on appropriate non-legal issues.

13. Occasional travel within LSNC’s service area.

14. Perform additional duties as assigned consistent with qualifications.

QUALIFICATIONS

KNOWLEDGE: Legal terminology; community resources; general office procedures; operation of office machines, i.e., computer, word processor, copier, telephone equipment, Microsoft Word, Microsoft Access, Microsoft Excel, PowerPoint, Google Documents, Google Sheets, and Google Slides.

SKILLS: Professional and courteous manner, excellent oral and written communication skills, ability to relate to client and legal communities, good organizational skills, ability to interact effectively with the public and employees, ability to maintain confidentiality and use discretion and tact; ability to work independently in the absence of specific instruction, and use good judgment to make decisions appropriate to this level of responsibility. Ability to operate a computer; type accurately (45 w.p.m.); independently compose correspondence and write reports using correct English, spelling, grammar and punctuation; pay attention to detail in all work to be performed; see work through to its logical conclusion; good proofreading ability; to work under pressure; ability to speak a second language desired (relating to client community need), but not required.

EXPERIENCE/EDUCATION: Minimum of two years (2) experience, including clerical, extensive phone and public contact. High school diploma or equivalent.

SALARY RANGE: $3,750 (Step 1) to $5,299 (Step 15) per month, DOE

See LSNC’s Policy on Salary Scales and Scale Placement at lsnc.net

BENEFITS: Legal Services of Northern California offers an excellent fringe benefit plan.

LSNC provides a bilingual bonus for employees who speak a second language, other than English, commonly spoken by clients when the second language is used on the job for which the person is employed.

LSNC IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER AND ENCOURAGES WOMEN, PEOPLE OF COLOR, PEOPLE WITH DISABILITIES, OLDER PEOPLE, AND LESBIAN, GAY, BISEXUAL, AND TRANSGENDER PEOPLE TO APPLY.

Job Type: Full-time

Pay: From $3,750.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Experience:

• clerical, extensive phone and public contact: 2 years (Preferred)

Ability to Commute:

• Sacramento, CA 95814 (Required)

Ability to Relocate:

• Sacramento, CA 95814: Relocate before starting work (Required)

Work Location: In person