Position Location: Raleigh, North Carolina; Semi-remote options available

Mission and Vision: Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income people to ensure equal access to justice and to remove legal barriers to economic opportunity. Legal Aid is an innovative, creative, progressive, and efficient civil legal service provider to the poor, working towards an inclusive justice system of equal access. All voices are valued, heard, and respected.

Why Join Legal Aid? Are you committed to the idea that all people deserve access to justice in our legal system? Do you want to use your talents to do deeply meaningful work, serve those experiencing poverty and work with a respected and impactful organization?

Legal Aid of North Carolina is theonly statewide legal services organization serving low-income people in all 100 counties. It is the third largest law firm in North Carolina, employing over 230 lawyers, 435 staff and serving over 40,000 people each year. It has offices located in 23 counties throughout the state, serving clients in all 100 counties.

In addition to providing direct legal services, Legal Aid assists thousands of people every year in enrolling in health insurance coverage and provides other critical needs to those experiencing poverty.

Legal Aid lawyers and staff work closely with clients, devising strategies and pursuing legal remedies that help clients obtain successful outcomes. Many lawyers gain significant courtroom experience, trying cases, arguing motions, and even pursuing appeals in North Carolina’s appellate courts. In whatever capacity you choose to join us, we can promise that Legal Aid delivers a life changing experience, both for you and for your clients.

Position Summary: Legal Aid NC seeks a full-time case coordinator to manage the placement of cases with volunteer lawyers across the state. Training will be provided. This position will require working from the Raleigh Headquarters office 2-3 days a week and will have a standard 7.5-hour workday with no overtime. In-state, daytime travel required approximately 1-2 days per month.

The Case Coordinator will:

• Screen cases and perform intake of new clients both in person and by phone.
• Refer cases to volunteers outside of the organization.
• Conduct regular volunteer follow-up for case status.
• Track cases and develop reports for data collection and grant reporting.
• Coordinate volunteer recruitment and orient new volunteers to our programs.
• Conduct outreach and volunteer recognition.
• Assist with coordination and organization of clinics with law schools and corporate partners around the state.

Qualifications: Ideal candidates will be highly organized with strong attention to detail and the ability to manage a large caseload. Ideal candidates should be able to work with disruptions, have strong written and verbal communication skills on the phone and in person, have experience using Microsoft Office programs such as Word, Excel, and Teams, and will demonstrate commitment to the principle of equal access to justice. Notary certification or eligibility to become licensed as a notary is preferred.

Salary and Employee Benefits: The annual salary for this position is $37,000. Legal Aid of North Carolina provides excellent health, retirement, disability, and leave benefits. Employee medical, vision, dental, and life insurance premiums are covered at 100% by the employer. Discretionary 401(k) contributions with no match required. Paid leave includes 1.75 days per month (21 leave days in the first two years), 2.5 days per month (30 days in subsequent years), 12 paid holidays, 2 floating holidays, and other paid leave.

Are you the next Pro Bono Programs Case Coordinator? To apply for this position, submit a cover letter, resume, and three references to Allison Constance, Director of Pro Bono Programs, at allisonc@legalaidnc.org, and Human Resources Department, at Jobs@legalaidnc.org. The deadline for submissions is due May 17, 2023.

Legal Aid of North Carolina is proud to be an equal opportunity employer. All are welcome to apply. Selection will be based on relevant qualifications and will be made without discrimination because of race, color, national origin, ancestry, ethnicity, citizenship, creed, gender identity, gender expression, sexual orientation, age, religion, genetic information, disability, marital status, familial status, service in the military or any other legally protected category. We thrive when we are diverse and inclusive therefore, we prioritize diversity, equity, and inclusion in our organizational culture and hiring. We highly encourage candidates with lived experience, in the communities that we serve, to apply.

Job Type: Full-time

Pay: From $37,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Raleigh, NC 27603