Mission and Vision: Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income people to ensure equal access to justice and to remove legal barriers to economic opportunity. Legal Aid is an innovative, creative, progressive, and efficient civil legal service provider to the poor, working towards an inclusive justice system of equal access. All voices are valued, heard, and respected.

Why Join Legal Aid? Are you committed to the idea that all people deserve access to justice in our legal system? Do you want to use your talents to do deeply meaningful work, serve those experiencing poverty and work with a respected and impactful organization?

Legal Aid of North Carolina is theonly statewide legal services organization serving low-income people in all 100 counties. It is the third largest law firm in North Carolina, employing 250 lawyers, 525 staff and serving over 40,000 people each year. It has offices located in 23 counties throughout the state.

In addition to providing direct legal services, Legal Aid assists thousands of people every year in enrolling in health insurance coverage and leads the NC Navigator Consortium. and provides other critical needs to those experiencing poverty.

Position Summary: Legal Aid’s NC Navigator Consortium seeks a full-time Health Insurance Marketplace Navigator to support the Consortium’s efforts to enroll North Carolinians in affordable health coverage on the Health Insurance Marketplace at HealthCare.gov. Led by Legal Aid of North Carolina, the Consortium is a statewide partnership of six health care, social service and legal aid organizations that is funded by the federal Navigator Grant Program. The Consortium receives the second-largest grant in the U.S. Learn more at ncnavigator.net.

Job Description: The Marketplace Navigator will:

• Conduct education and outreach to uninsured individuals.
• Share information regarding the Federally-facilitated Marketplace, including:
• Eligibility requirements for federal tax subsidies and cost-sharing subsidies.
• Eligibility for Qualified Health Plans on the FFM, Medicaid and North Carolina’s Health Choice and how to enroll in qualified health plans, Medicaid, and Health Choice on the marketplace website and/or ePass.
• Meet with individuals and facilitate plan selection based on the needs of the individual/family or the small business seeking health insurance coverage, assess tax implications and premium and cost-sharing requirements, application submission, renewal, and disenrollment processes.
• Help people understand how premium tax credits work and their potential financial impact.
• Facilitate eligibility determinations for QHP, Medicaid, and Health Choice and premium tax subsidies.
• Provide referrals to appropriate agencies, including the North Carolina Department of Insurance for applicants and enrollees with grievances, complaints, questions, or need for other social services.
• Source and recruit volunteer Navigators through various techniques (community presentations, databases, e-mail, social media etc.).
• Manage volunteers and ensure they’re meeting quality standards set by both the Consortium and the Center for Medicare and Medicaid Services.

Qualifications: Candidates applying for this position should have the following qualifications:

• Spanish speaking skills preferred.
• Bachelor’s degree.
• Ability to manage multiple tasks simultaneously.
• Prior academic course work and/or professional or volunteer experience for campaigns or other nonprofits.
• Prior experience assisting clients.
• Proficiency in Microsoft Excel.
• Strong writing skills.

Salary and Employee Benefits: The salary range for this role starts at $40,000 and $42,000 for Spanish-speaking staff. Legal Aid of North Carolina provides excellent health, retirement, disability, and leave benefits. Employee medical, vision, dental, and life insurance premiums are covered at 100% by the employer. Discretionary 401(k) contributions. Paid leave includes 1.75 days per month (21 leave days in the first two years; 30 days in subsequent years), 12 paid holidays, 2 floating holidays, and other paid leave.

Are you the next Marketplace Navigator for Legal Aid’s Navigator Project? To apply for this position, submit a cover letter, resume, references and any other materials that you wish to be considered to Navigator Project Director Nicholas Riggs at NicholasR@legalaidnc.org.

Legal Aid of North Carolina is proud to be an equal opportunity employer. All are welcomed to apply. Selection will be based on relevant qualifications and will be made without discrimination because of race, color, national origin, ancestry, ethnicity, citizenship, creed, gender identity, gender expression, sexual orientation, age, religion, genetic information, disability, marital status, familial status, service in the military or any other legally protected category. We thrive when we are diverse and inclusive therefore, we prioritize diversity, equity, and inclusion in our organizational culture and hiring. We highly encourage candidates with lived experience, in the communities that we serve, to apply.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person