48 Front Office Manager Jobs in Reno, NV
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Legacy Vacation Club Services is Hiring a Front Office Manager Near Reno, NV
Join Our Team and Make a Sustainable Impact!
At Legacy Vacation Resorts, our core values are people-centric, forward-acting, experience-focused, and environmentally-driven. Join us to:
- Foster meaningful connections in a supportive environment where the person is the core of every decision.
- Drive innovation and shape the future of hospitality by daring to take risks and embracing change.
- Create unforgettable moments for guests and personal growth for our team by delivering great experiences to all.
- Lead in sustainable practices and maximizing our actions to minimize our impact on the environment.
Join us and be part of a Team dedicated to exceptional hospitality and environmental stewardship.
Apply now and help us create a brighter, greener future!
COMPANY OVERVIEW
Legacy Vacation Resorts is a certified B Corp hospitality management company headquartered in Orlando, FL. Our corporate team leads the future of the hospitality industry in 8 properties across 4 states. We give customers the opportunity to rent or own at one or more of our 8 locations. Together, we bring an exceptional work-force dedicated to giving our guests and owners a perfect vacation experience.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s) • Understand, teach, and enforce Legacy Vacation Resorts Front Office Standards Manual including the “Six Principles of the Front Office” as listed in the standards manual as well as the common area standards and in suite standards as it applies as well as Safety and Security standards and requirements• Must be able to respond to the property and be on call as business needs necessitate and in some cases 24 hours a day 7 days a week• Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction.• Manage and assist in all Front Desk operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation• Ensuring front office supplies are ordered in a timely fashion to not run out of guest supplies• Daily monitoring of Nuvola system in addition to weekly and monthly reporting for front office• Evaluate procedures and implement changes to enhance the guest experience• Ensure guest satisfaction by ensuring timely resolution for all guest inquiries • Work with Housekeeping and Maintenance on daily operations regards to guestroom status.• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward • Interview, select and train new team members• Coordinating regular front office staff meetings• Completing front office APAs in coordination with RM/ARM by respective dates.• Timely complete all financials including but not limited to team member payroll, end of the month P & L, reconciliation of petty cash and monthly inventory• Monitor and assess service and satisfaction trends, evaluate, communicate and address issues and make improvements accordingly
Job Summary
Full Time
$47k-62k (estimate)
01/12/2024
03/29/2024
The job skills required for Front Office Manager include Front Office, Guest Service, Scheduling, Housekeeping, Initiative, Hospitality Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
01/10/2022: Modesto, CA
Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
02/14/2022: Saint Cloud, MN
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
01/07/2022: Helena, MT
The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
12/23/2021: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
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