Description

Position Summary
Responsible for the complete day-to-day operation of a location or multi-location account or project (such as office complex or municipal project). Act as a liaison to property management, security, tenants and visitors. Handle all employee, client and customer issues as they arise.

Essential Duties and Responsibilities

• Assist with the monitoring, review and analysis of the market rate structures
• Daily, Weekly, Monthly and Annual financial and operational reports as required
• Ensure that proper parking, security and cash control procedures are followed by all employees, and participate in audits as necessary
• Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients
• Identifying high potential employees to support the organization’s continued growth
• Implement all policies and procedures to ensure compliance with all OSHA laws
• Implement and complete other projects, programs and initiatives that may arise from the operation of assigned location(s)
• Lead, direct and develop team of employees to accomplish annual and periodic goals/initiatives
• Manage, train and direct the activities of Assistant Managers and Team Leaders
• Monitor and review all damage claims. Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or reoccurrence of similar claims
• Monitor facility maintenance for cleanliness standards and make recommendations to improve the overall aesthetics of the facility.
• Work with General Manager to prepare budgets, periodic status reports, personnel reviews and other management reports as requested.
• Prepare daily bank deposits and ensure all cash receipts are deposited daily into the facility’s bank account. Monitor office audits and cashier reports to maintain
• vigilance over possible employee theft and/or inefficiencies.
• Responsible for developing client relationships and business retention.
• Responsible for financial management of assigned locations ensuring adherence to budget and revenue enhancements.
• Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the payroll department to ensure pay data is completed properly; work with Human Resources Manager to ensure proper wage and hour compliance.
• Understand, implement and deliver all requirements that are outlined within the contractual agreement between Legacy Parking and our clients.

Minimum Job Qualifications

• At least 2 years of management experience (service related industry preferred) with responsibility for staffing, scheduling and budgeting/financial management
• Previous parking management position with multiple direct reports a plus
• Bachelor Degree a plus
• Must have demonstrated the capacity to lead and both anticipate & solve problems
• Demonstrated ability to manage multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities
• Self-motivated with a clear, courteous and professional manner
• Effective verbal and written communication skills; Formal presentation skills a plus
• Proficiency with Microsoft Office and appropriate technologies

Performance Standards
This position will receive an annual performance review from the direct supervisor to discuss actual performance as compared to company stated expectations and agreed upon job related performance goals for the upcoming year.

Physical Demands and Working Conditions
The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Physical Demands: as part of performing the duties associated with this position, the employee will be required to stand, walk, sit, use hands-to-fingers, handle tools or controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objects up to 25lbs.

Work Environment: While performing the duties of this position, the employee may be subjected to weather conditions prevalent at the time. The noise level in this work environment can range from minimal to moderate.

Internal Contacts
Regular internal contact is primarily with the General Manager, other members of the management team, and line management, professional employees and the hourly workforce.

External Contacts
Primary external contact is with the company’s clients, customers, vendors and various contractors.

The employee, having reviewed this job description, understands that by signing below she/he is to adhere to both the above-described job responsibilities and company policies as listed in the Employee Handbook and as communicated by the Company from time to time while employed with Legacy Parking Company.

Qualifications