Overview

Manages the daily operational activities of Crisis Intervention Services in Unity’s Psychiatric Emergency Service that is in alignment with the mission, values and objectives of Unity Center for Behavioral Health. Management is in close partnership with nursing and provider services. The Crisis Intervention Services team is responsible for assessing risk, creating safety plans, and creating patient transition plans. Responsibilities include ensuring compliance with hospital and departmental policies and procedures. Completes recruitment, interviewing, selection training and orientation of new staff. Completes comprehensive staffing for a 24/7 service, assigns workloads and monitors quantity and quality of work. Responsible for budgeting including but not limited to monitoring operating budget, approve expenditures, purchases and other all actions to ensure the department is aligned with Legacy budget guidelines. Assists hospital and department leadership in planning and administering program, systems and policies relating to behavioral health care of patients.

Partnerships in transforming health:

Unity Center for Behavioral Health is a one-of-a-kind center for people facing a mental health crisis. Unity Center features a Psychiatric Emergency Service, where patients receive care by specialists in behavioral health in a calming, non-hospital-like setting. Unity also has inpatient care for adults and teens. It is a collaboration between Adventist Health, Kaiser Permanente, Legacy Health and Oregon Health & Science University.

We continue our commitment to raise the bar on the quality of behavioral health care provided to those in our community who suffer from mental illness. Finding the best people to join our team is crucial in meeting our goals. If you thrive in a team environment and you want to contribute to the safe and efficient flow of patients, join us as we build an integrated, qualified team dedicated to behavioral health.

As we consider qualified candidates, we are committed to building a culture that values diversity and is reflective of those we care for. We strongly encourage individuals with diverse backgrounds and those who promote diversity and inclusion to apply.

$116k to $175k annual salary range (1.0 FTE)

Responsibilities

Manages the daily operational activities of Crisis Intervention Services in Unity’s Psychiatric Emergency Service that is in alignment with the mission, values and objectives of Unity Center for Behavioral Health. Management is in close partnership with nursing and provider services. The Crisis Intervention Services team is responsible for assessing risk, creating safety plans, and creating patient transition plans. Responsibilities include ensuring compliance with hospital and departmental policies and procedures. Completes recruitment, interviewing, selection training and orientation of new staff. Completes comprehensive staffing for a 24/7 service, assigns workloads and monitors quantity and quality of work. Responsible for budgeting including but not limited to monitoring operating budget, approve expenditures, purchases and other all actions to ensure the department is aligned with Legacy budget guidelines. Assists hospital and department leadership in planning and administering program, systems and policies relating to behavioral health care of patients.

Qualifications

Education:

Master’s or doctorate degree in Social Work, Counseling, Clinical Psychology or other behavioral health field as required by licensure or certification.

Experience:

A minimum of 4 years of behavioral health experience is required.

One of the 4 years of experience must be related to crisis services.

Progressive leadership experience required with demonstrated results.

Basic knowledge of clinical operations, Lean principles/workflow planning, staffing, and scheduling, budget and resource management, data analysis and continuous quality improvement.

Skills:

• Knowledge of Trauma Informed Care and working understanding of how to support implementation.
• Knowledge and skills in crisis intervention for mental health and substance use disorders
• Expertise in the civil hold laws in Oregon (and Washington as applicable)
• Excellent organization, oral and written communication skills for effective interaction with staff and other stakeholders.
• Strong leadership skills, demonstrated coaching and staff development skills.
• Knowledge of administrative and managerial systems and roles.
• Demonstrated skills in management of budget and financial systems.
• Demonstrated skills in managing multiple programs.
• Demonstrated skills in program development.
• Working knowledge of:
  • Risk assessment, crisis interventions, treatment and transition planning
• Health literate oral and written communication skills as well as public speaking proficiency.
• Strong and effective conflict resolution skills.
• Keyboard skills and ability to navigate electronic systems applicable to job functions.

LEADING AT LEGACY

Demonstrates the ability to act consistently with Legacy’s Values in Action, exemplifies our core organizational values, and exhibits the leadership competencies outlined in Leading at Legacy.

Equal Opportunity Employer/Vet/Disabled

Licensure

Current applicable Oregon state licensure required (LCSW, LPC, or LMFT) or QMHP (Qualified Mental Health Professional) certification.