The Food Hall Co. cultivates culinary and entertainment destinations that offer a home for chefs, restauranteurs, mixologists, brewers, and entertainers. We are a cultural hub where all the best sights, sounds, and flavors of a community come together under one roof, creating a destination experience you can't get anywhere else! Join us as we craft together a hospitality-driven experience, establishing ourselves as the heartbeat of the local communities we serve.

Come join the fun and apply today! 

Our Heart of House Team Members form the foundation of every Food Hall site, guaranteeing exceptional experiences for all our guests.

BENEFITS: THE GOOD STUFF

• Medical insurance benefits are available for hourly workers averaging 30 hours per week within 90 days of hiring or at the next open enrollment.
• 401k available after one year (12-month period with 1,000 hours of service by open enrollment) for individuals 21 years or older.
• Pathways for growth and development, with encouraged opportunities for promotion into Leadership roles.

EXPERIENCE AND QUALIFICATIONS:

• Prior restaurant experience is desired but not required
• Must be able to read and speak English; bilingual Spanish speaking is a plus
• Fun, energetic, and works with a genuine care for the guest experience 
• Ability to stand for extended periods and lift at least 50 pounds
• Maintain a current Food Handlers and State Alcohol Serving Certificate (upon hire)
• Practice proper sanitation procedures and adhere to regulations regarding hospitality service
• Must be available to work a variety of shifts: days, evenings, late nights, weekends, and various holidays

RESPONSIBILITIES (INCLUDE BUT NOT LIMITED TO):

• Greet and welcome guests professionally and friendly
• Arrive on time for scheduled shifts, ready to work
• Wear the proper uniform at all times (all Team Members require non-slip shoes)
• Perform opening, closing, and side work duties
• Communicate questions or issues to Management promptly
• Work collaboratively with coworkers in a friendly and enthusiastic manner
• Set up the team for success in the next shift
• Respond to guest questions in a friendly and enthusiastic tone
• Deliver food orders from the eateries to guests’ tables rapidly and accurately.
• Act as the contact point between eateries & guests
• Communicate food orders with both eateries & during table delivery.
• Ensure food is served in accordance with safety standards (e.g., proper temperature)
• Remove dirty dishes and utensils.
• Prepare dining areas by cleaning and resetting tables before & after guests leave.
• Continue to scan the Hall for opportunities to clean and sanitize all common areas for guests.
• Ensure restrooms are clean & stocked with appropriate items.
• Collect, wash, & disperse food trays to eateries.
• Ensure beverage stations are in operational order with syrup, lids, straws, and other beverage items.
• Clean up spills and broken glassware and attend to similar problems during service with minimal interruption to guest experience.

If you're passionate about delivering exceptional service, connecting with guests personally, and contributing to a dynamic team environment, we invite you to apply!