We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!Compensation:

$17 - $20 hourly

Responsibilities:

• Utilize the website, social media, and printed materials to raise our visibility in the community
• Buy materials for the office when necessary
• Increase productivity by creating record-keeping procedures for customer data filing systems
• Plan office events and schedule arrangements for travel if necessary
• Facilitate communication between our customers and team to ensure customer satisfaction

• Answer phones and track calls to capture marketing metrics
• Act as the primary point of contact for existing clients, intake and follow-up with potential new clients, respond to inquires in a timely manner
• Schedule and manage appointments
• Assist legal staff with mailings and court filings
• Utilize the website, social media, e-newsletter, and printed materials to raise our visibility
• Create, improve, and utilize systems to ensure clients have a "Wow!" experience

Qualifications:

• High school diploma or GED required, some college experience preferred
• Customer service, bookkeeping, or administrative experience is preferred
• Display excellent written, problem-solving, and verbal communication skills
• Proficient in basic computer software and can quickly learn to use new programs
• Shows ability to quickly finish very detailed work

• Proficiency in Microsoft Word and Excel and strong typing skills
• Proficiency in basic computer software and ability and willingness to learn to use new programs quickly
• Excellent attention to detail and superior organizational skills
• Great interpersonal skills and excellent written communication skills
• Positive attitude—a MUST
• High school diploma or equivalent

About Company

Legacy Counsel PLC is a modern trust and estates law firm in Michigan. We help clients change their family tree by passing down their hard-earned money protected from unnecessary taxes, creditors, and predators so that the next generation can enjoy the fruits of financial freedom—less stress, better health, and greater happiness. We also take on the burden of probate and trust administration after someone has died so that their loved ones can move forward to find peace and happiness without unnecessary stress and hassle. We do all this while leveraging cutting-edge technology and business practices.