7 Client Retention Specialist Jobs in Las Vegas, NV
Legacy Capital Services is Hiring a Client Retention Specialist Near Las Vegas, NV
Retention Specialist
At Elite Legal Practice we are committed to empowering our clients to overcome debt and achieve financial stability. Our retention team plays a crucial role in helping our clients stay on track and successfully complete their debt resolution journey.
Job Summary:
The Retention Specialist must strive to make a meaningful impact on clients’ lives by helping them achieve financial freedom. You will play a crucial role in ensuring the satisfaction and loyalty of our existing clients. You will be in contact with clients who may be considering canceling or downgrading their services, and your goal will be to address their concerns, resolve issues, and provide personalized solutions to retain them as a client.
Responsibilities:
- Provide exceptional, world-class customer service to clients, addressing their concerns and inquiries.
- Build rapport and trust with clients, ensuring they remain committed to their debt resolution plans.
- Identify and address potential issues or challenges that may hinder a client's progress or desire to stay in the program.
- Collaborate with cross-functional business partners to develop tailored solutions for each client.
- Maintain accurate records of client interactions and progress.
Requirements:
- Excellent communication and interpersonal skills.
- Empathetic and patient demeanor.
- Problem-solving and negotiation abilities.
- Strong organizational skills and attention to detail.
- Understanding of the debt space a plus!
- Previous experience in account management or retention roles is a plus.
Job Type: Full-time
Pay: $19.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to Relocate:
- Las Vegas, NV 89144: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$39k-48k (estimate)
03/23/2024
07/19/2024
The job skills required for Client Retention Specialist include Customer Service, Problem Solving, Life Insurance, Client Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Retention Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Retention Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Retention Specialist positions, which can be used as a reference in future career path planning. As a Client Retention Specialist, it can be promoted into senior positions as a Customer Retention Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Retention Specialist. You can explore the career advancement for a Client Retention Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Retention Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Retention Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Retention Specialist job description and responsibilities
A retention specialist works for an organization to retain current customers and clients.
02/15/2022: Fort Lauderdale, FL
Customer retention specialists generally work on the phone, making and receiving phone calls from existing customers as a part of the customer service department.
05/03/2022: Tampa, FL
The customer retention agent job description focuses on customer loyalty, according to Circa.
03/12/2022: San Bernardino, CA
Communicating with customers and sales representatives.
03/02/2022: Salt Lake City, UT
Analyze customer feedbacks and develop new techniques to ensure customer retention.
04/15/2022: Burlington, VT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Retention Specialist jobs
Use a discount to re-engage first time buyers.
04/07/2022: Atlantic City, NJ
Create the Opportunity to “Save a Customer”.
02/23/2022: Burlington, VT
Preview and validate new features.
02/17/2022: Scranton, PA
Send customer satisfaction surveys.
04/11/2022: Alamogordo, NM
Start a customer loyalty program.
05/01/2022: Fort Wayne, IN
Step 3: View the best colleges and universities for Client Retention Specialist.
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