15 Guest Services Agent Jobs in Savannah, GA
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LEFT LANE is Hiring a Guest Services Agent Near Savannah, GA
LEFT LANE Hospitality
GUEST SERVICES AGENT
Hotel Bardo Savannah
Company Overview
LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread of textured history and progressive cultural landscapes. We are committed to fostering a warm, welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create moments of exceptional rarity through dynamic guest experiences and warm anticipatory service. We believe in making powerful first and lasting impressions and want both our guests and team members to feel known, looked after, and at home. How we want our guests to feel when staying with Us is the same as…how we want our team to feel every day.
Job Overview
Our team at Hotel Bardo Savannah is looking for a passionate and dynamic Guest Services Agent to create a welcoming, luxurious experience for our guests. This individual will set the tone for the guest experience, anticipating and fulfilling requests to ensure that each has an unforgettable experience. The ideal candidate is enthusiastic about making great impressions and delivering exceptional service at all times.
Responsibilities
- Provide welcoming and exceptional service upon guest arrival and for the duration of their stay to create a fun, meaningful experience for guests
- Check-in and check-out guests according to resort procedure
- Address guest requests, challenges or complaints in a friendly, attentive and timely manner
- Effectively communicate Front Office and guest needs to management or other departments
- Manage reservations and VIP guest amenities/requests
- Maintain a working knowledge of resort operations, the Bardo brand and available guest services and resort programming
- Maintain and uphold brand, operational, culture and service standards in all guest areas and across the resort
Qualifications
- Hard-working team player with a positive attitude and strong attention to detail
- Passionate about hospitality and providing elevated service, and possess a desire to learn
- Able to multitask and make decisions in a fast-paced environment
- Excels at verbal and written communication
- Excellent presentation and grooming standards
- Previous experience with property management systems is a plus
- Able to endure abundant physical movement in various work areas
- Able to maintain a friendly and welcoming demeanor when addressing guests
LEFT LANE is an Equal Opportunity Employer
Job Summary
Full Time
IT Outsourcing & Consulting
$31k-39k (estimate)
12/06/2023
03/29/2024
leftlaneinc.com
BRASSCHAAT, VLAAMS GEWEST
25 - 50
2009
<$5M
IT Outsourcing & Consulting
Related Companies
The following is the career advancement route for Guest Services Agent positions, which can be used as a reference in future career path planning. As a Guest Services Agent, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Agent. You can explore the career advancement for a Guest Services Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Agent job description and responsibilities
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.
01/02/2022: Austin, TX
They communicate with guests looking to make or cancel hotel reservations.
12/21/2021: Lorain, OH
Coordinate housekeeping, porters, transport providers and kitchen staff to meet guest requirements.
03/09/2022: Longview, TX
Typically they are most often promoted to a Medical Assistant Externship position.
01/27/2022: Waco, TX
Guest service representatives are hospitality specialists who typically work at hotels.
03/08/2022: Schenectady, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Agent jobs
Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members.
02/03/2022: Houston, TX
Communicate closely with Front Office Managers to ensure follow-up on any special problems, guest requests, etc.
02/17/2022: Chico, CA
Communicate with housekeeping, maintenance staff or management when guests report problems.
03/03/2022: Los Angeles, CA
Try to be attentive and effective at listening to, and clarifying concerns raised by employees and guests.
01/02/2022: Youngstown, OH
To be familiar with all guest related activities and events within the hotel and through outside agencies, such as activities, theatre, transportation, recreation and current events.
01/04/2022: Baltimore, MD
Step 3: View the best colleges and universities for Guest Services Agent.
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