LeanIX, an SAP company, is seeking a Product Success Manager (f/m/d) to drive our product analytics function, tooling, and operations. Become part of a growing organization and help us to further improve our SaaS Management Platform product by enabling a true data-driven approach. Take advantage of the scale-up dynamic of the leader of Enterprise Architecture management while taking ownership of the product analytics function, supporting our organization with standardized reports as well as analytics capabilities. You will join a dynamic, international team working with great passion with a main focus on creating business value for our customers.

Location

Germany: Bonn, Berlin, Munich; Slovenia: Ljubljana

Type of person

We are looking for a person who loves generating insights from data and enables teams to leverage these insights to improve a product or a process. You love “connecting the dots” across different teams and jointly building a state-of-the-art product analytics function (from strategy over operating model to tooling and application landscape). You believe in the value of data-driven decisions and like to enable Product Managers as well as inform the LeanIX Leadership and Management teams on key performance indicators of our leading SaaS Enterprise Architecture platform.

What is waiting for you?

• You'll serve as LeanIX's acknowledged lead expert in product-related data analytics, setting the research agenda and carrying out user behavior analysis

• You will be responsible for the “product analytics” strategy, define the product analytics backlog and roadmap, and engage in the regular prioritization discussion to get things implemented

• You'll liaison with various internal stakeholders (Product, Customer Success, Management), understanding and communicating their needs for product-related metrics and KPI reporting.

• Your role involves closely working with multiple teams, understanding their needs and crafting bespoke solutions on tooling and process levels. This includes fostering the link between our Product teams and the Product Analytics domain.

• Your work closely together with our BI/Data team to help building appropriate solutions and processes supporting our product analytics strategy.

What are we looking for?

• Product Management experience, ideally as well as in a comparable role or as Product Owner of at least 2 years, preferably in a multi-team setup

• Experience in defining and developing dashboards for various levels of an organization (from KPI-style reports to more interactive “self-serviced” solutions)

• Knowledge on how to build and maintain a “self-service” oriented product analytics function, enabling product teams to become more data-driven in their decisions

• A background in product and/or data analytics with knowledge on testing methodologies

• Experience with using Tableau, PowerBI, or similar reporting tools; knowledge of common query languages such as SQL, KQL or similar is a plus

• Experience in working with the different functions of a modern SaaS company, e.g., management, Product Leadership, UX design, Customer Success

• Hands-on approach, enjoying an agile environment and software development process

• Self-motivated and capable of delivering high-quality outputs with minimal supervision

• Fluent English is mandatory