20 Automotive Dealerhsip Service Manager Jobs in Chicago, IL
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Leader Automotive Group is Hiring an Automotive Dealerhsip Service Manager Near Chicago, IL
Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we currently have 10 dealerships consisting of 23 different franchises and over 800 employees. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market.
We are currently searching for an experienced Manager/Director to manage one of our service centers in the Chicagoland area. We are a dynamic and expanding organization and can offer an extrememly competitive compensation plan and an exceptional benefits package. If you're looking for a "career" opportunity and have a passion for success and exceptional customer experience, we'd love to speak with you.
- Health, Dental & Vision Insurance
- BCBS Health & Wellness Discounts/Programs
- Life Insurance
- 401(k)
- Paid time off / Vacation
- Growth / Advancement Opportunities
- Employee Vehicle Purchase Policy
- Above Average Industry Pay
- Publicly traded organization / stability
- Employee referral bonuses
- Forecast and implement regular sales goals and objectives for the department.
- Set individual sales goals per employee within the department.
- Hire, train, motivate and monitor the performance of all department personnel
- Adhere to all company processes.
- Ensure timely payment of manufacturer warranty claims keeping the warranty schedule current.
- Read, follow, implement, and maintain the manufacturer's warranty policy and procedures.
- Ensure the staff meets the manufacturer's training requirements.
- Focus on customer retention through collaboration with leadership regarding strategic planning and by communicating with the existing database to maintain the stores goals for active customers.
- Maintain a high level of shop cleanliness, equipment repair, and general shop appearance.
- Maintaining the highest Customer Service Index (CSI) rating by ensuring excellent process delivery.
- 3 years of automotive dealership service management required
- Hands-on leader that’s willing to be fully engaged in the service lane and willing to provide direct support to the service advisors, technicians and parts department
- Customer service focused
- CDK experience preferred
- Positive attitude / Outgoing personality
- Good analytical skills and problem-solving ability
- Great organizational skills
- Experience in managing technicians and advisors
- Driving sales and customer retention.
Job Summary
Full Time
Retail
$85k-121k (estimate)
03/05/2024
03/26/2024
leaderauto.com
CHICAGO, IL
200 - 500
2018
RITA NAMORD
$10M - $50M
Retail
Related Companies
About Leader Automotive Group
Leader Automotive Group operates 9 dealership locations, comprised of 12 brands in Illinois, USA. This includes eight metro dealerships in Chicago-land, selling and servicing six different brands: Chevrolet, Hyundai, Honda, KIA & Toyota. It also includes six luxury and premium brands in Central Illinois, including Audi, Lincoln, Mercedes, Porsche, Subaru, Volkswagen, and Volvo. The multi-location dealership model enables us to serve our client base providing a range of services to customers including new and used vehicle sales, financing, leasing, automotive service and repair, collision repai...r and parts sales. We know that to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring the best people who can help us produce exceptional experiences for our client. We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement.
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