Learn what makes QTS a unique place to grow your career! QTS Data Centers is building out its supply chain capabilities to better support rapid growth. The Operations Systems Manager role is responsible for developing data reporting tools, dashboards, and operational performance overviews via existing and new datasets. This role will also serve as primary responsible as the operations team stakeholder in WMS configuration, training and implementation, associated WMS Design Specification inputs, IT hardware configuration specifications, and system integration testing in support of new implementations and steady state operations. The ideal candidate for this role will have experience building and maintaining dashboards, expert knowledge in Microsoft and ERP systems, WMS modules, data connections and dashboard report outs. This role will collaborate cross functionally with partner groups and create operational performance overviews, inventory snapshots, and report outs used at the operational and executive level. Being effective in this role requires a highly resourceful individual who thrives in a fast-moving, complex environment requiring strong ownership and self-motivation. The ability to influence & energize a diverse set of stakeholders towards a common goal will be a key factor for success. RESPONSIBILITIES, other duties may be assigned. · Create and maintain operational dashboards for performance metrics reporting · System change requests management across all live implementations and operational sites (programmer level CR management including rollout) · WMS & IT hardware (printers & scanners) configuration · Business Requirements Specification inputs · WMS configuration · WMS Solution Design inputs including cost and effort estimates · Content and version control owner of user manual · Onsite IT hardware (printers & scanners) fit-out, set-up & configuration · Onsite systems testing (UAT across all operational processes) · Onsite user training (across all operational processes) · IT systems commissioning and readiness sign-off · Steady state system investigations of inventory deltas (discrepancies) · Steady state Operations system investigations of inventory deltas (discrepancies) · WMS system enhancement opportunity identification, business case development and execution (where authorized) BASIC QUALIFICATIONS: Bachelor’s degree in supply chain management, engineering, or related field, or equivalent professional experience. Five or more years of experience in supply planning or related role. Experience with ERP systems. PREFERRED QUALIFICATIONS: Familiarity with supply chain planning processes and inventory management principles. Experience in managing supply for heavy/industrial equipment or similar products. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to work independently and as part of a team. Quick learner with a high sense of urgency. Strong problem-solving skills and ability to devise effective solutions. Experience supporting systems implementation projects is a plus. Intellectual curiosity and willingness to adapt to new technologies and processes. Strong analytical skills with attention to detail. Excellent organizational and communication skills. Ability to work collaboratively in a fast-paced environment. TOTAL REWARDS This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is bonus eligible. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information. QTS Data Centers was built around the Core Values of Integrity, Character, and Trust. We prioritize family, faith and community involvement while leading with strong, honorable, and principled behavior. We started this journey in 2003 when our CEO, Chad Williams, purchased his first data center in Overland Park, KS. Humble beginnings that have led to 35 data centers and growing. Recently privatized in a $10 billion transaction with Blackstone, one of the most notable real estate investments companies in the world, QTS is positioned to execute on a global expansion initiative and we are looking for the best and brightest to join our team. At QTS, we’re fearlessly leading the way by redefining what it means to be a data center provider. QTS is entrusted with providing world-class data center solutions to enterprises, government agencies as well as the largest and fastest growing technology companies in the world. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve. We are powered by people. And we’d like to invite you to join us. In addition to a variety of benefit packages, QTS goes above and beyond for our employees: Roth and Traditional 401(k) matching contributions with immediate vesting Every employee is bonus or commission eligible Generous PTO Accrual plus additional Paid Volunteer Days Paid Holidays Annually/Holiday compensation when worked Pet and Legal Insurance Q-Rest Sabbatical Program Q-Anniversary Service Award Program Parental Leave for primary and secondary caregivers Military Benefits Package QTS Charitable Matching Gift Program QTS Scholarship for Employee Dependents QTS Crisis Fund Wellness Program Tuition Reimbursement Program