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We’d like to welcome a Member Care Representative I responsible for delivering an excellent Member experience to current and potential Members. They provide a high level of personal service by consistently delivering an extraordinary experience through our signature service, FACES (Friendly, Accurate, Courteous = Excellent Service).
The designation of the title Member Care Representative I has been established for an Employee who is entering into the financial services industry and one who is learning and developing in all of the basic job tasks of a teller.
This is a Prime-time position, 8-12 hours per week, Saturdays are required. However, you will need to have full-time availability throughout the first week for training.
REQUIREMENTS & RESPONSIBILITIES
The Member Care Representative I (MCR), is responsible for educating our Members on a variety of products and services the credit union offers. In addition to this, the MCR I will perform essential job functions as described within the MCR I Job Functions and Responsibilities in the attached job description.
You will be working with Members and your teammates to meet and exceed individual and Credit Union goals. The suitable candidate has a high level of ethics, good judgement, and common sense, while understanding the importance of following credit union policies and procedures. You must enjoy a fast-paced work environment and thrive on delivering quality customer service!
QUALIFICATIONS
BENEFITS & TOTAL REWARDS
LBS Financial offers our Part-time employees:
PAY RANGE
In accordance with California’s Pay Transparency Act (SB 1162), the expected salary range for this position is between:
$18.50 - $20.00
Actual pay will be determined based on a candidate’s specific qualifications, including their knowledge, skills, education and experience, internal equity consideration, as well as other job-related factors permitted by law.
Note: As part of our screening process, LBS Financial conducts background investigations on candidates who have been extended a contingent offer and who have agreed and authorized us to do so. This investigation will include a credit report, adult criminal history search, Social Security search, employment verifications and various Government regulatory and compliance searches like Terrorist Watch Lists etc.
LBS Financial employees must be eligible to be bonded through a fidelity bond to cover employee loss and risk.
For additional information about our Credit Union and to apply for this opportunity, please visit our website at www.lbsfcu.org/careers. EOE
Part Time
Lending & Credit
$33k-40k (estimate)
02/06/2024
07/03/2024
lbsfcu.org
NEWPORT BEACH, CA
200 - 500
1935
LAURIE SKINNER
$50M - $200M
Lending & Credit
LBS Financial Credit Union was established in 1935 as the Long Beach School District Employees Federal Credit Union. Originally, the Credit Union served employees of local school districts and colleges and select local businesses. Today, those groups are still eligible for Membership in addition to anyone who lives or works in fifty cities surrounding the greater Long Beach area, Riverside County, San Bernardino County, Orange County and San Diego County. The Credit Union currently serves over 120,000 Members and has over $1.3 billion in total assets. As a not-for-profit financial institution, ...
LBS Financial is owned by its Membership. The Credit Union's profits are returned to the Membership in the way of competitive rates, low fees and improved services. The Credit Union's Board of Directors are all volunteers and also Members of the Credit Union. Because of its structure, LBS Financial can continue to focus on the needs of our Members first and foremost (we report to our Members - not stockholders). LBS Financial is committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. Its through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do whats right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access. The Credit Union is also dedicated to making an impact in the community through employee volunteerism and local support for groups with an emphasis on public education or improving our local environment, and the well-being of our community.
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