25 hvac service technician Jobs in toledo, oh
Pomeroy Technologies is Hiring a Service Desk Technician Near Toledo, OH
Job Summary:
Provide first and second-level support and excellent customer service for technical infrastructure including Windows devices, mobile devices, desk phones, printers, networking devices, end user applications and services along with some Active Directory administration.
Essential Job Functions:
• Provides user support for computer systems and standard corporate software products
• Provides comprehensive local and remote technical support for corporate colleagues
• Configure and install a broad range of new and used computer equipment and peripherals
• Troubleshoot an assortment of technical issues with the assistance of peers and vendors
• Conduct user training on various technical-related topics when needed
• Assist in moving, adding or changing user workstations and peripherals as needed
• Effectively prioritize support issues and tasks by documenting assigned help desk requests and following up on unresolved issues
• Assists in development of corporate policies, procedures, and standards for user support, PC hardware and software, and office automation strategy
• Coordinate handling of all PC requests.This includes the evaluation of the desired application and suitability to PC usage, determining proper configuration, purchasing, and deployment of solution
• Provides support for operating systems, virus scanning, malware and spyware removal, data recovery, and proper archive procedures
Minimum Knowledge, Skills and Abilities:
• Associates degree in a technical discipline, applicable certification.Equivalent experience may be considered in lieu of formal education or certification
• Two years' experience working in a technical operating capacity or a minimum of four years focusing on PC applications and hardware
• Requires a customer service mindset and professionalism throughout all interactions with the users
• Demonstrated experience in all Microsoft Office versions
• Demonstrated experience in Microsoft operating systems
• Knowledge of various network environments (Wi-Fi, Ethernet, etc.)
• Demonstrated ability to function in a multi-tasking environment
• Demonstrated ability to work with various levels of colleagues from top management to new hires
Job Summary
Full Time
$46k-57k (estimate)
05/02/2024
05/15/2024
pomeroy.co.za
Johannesburg
<25
Wholesale
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The following is the career advancement route for Service Desk Technician positions, which can be used as a reference in future career path planning. As a Service Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Technician. You can explore the career advancement for a Service Desk Technician below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Technician job description and responsibilities
Moreover, technicians develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.
03/20/2022: Newark, NJ
A help desk technician responds to customer queries to provide technical assistance.
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A good help desk technician has the right balance of knowledge, communication skills, and patience.
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Service Desk Technician support technology customers via phone, online and occasionally on-site.
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Service Desk Technician need a deep understanding of computer hardware and software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Desk Technician jobs
Some service desks have specialized functions
01/24/2022: Poughkeepsie, NY
As technology changes, so too will the role of the service desk.
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Companies routinely hire a range of experience levels, from entry to expert, to handle their ongoing service delivery.
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As businesses grow, their need for competent help desk support will grow.
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Different businesses use different software and administration networks to accomplish help desk support, but many technical skills are transferrable.
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Step 3: View the best colleges and universities for Service Desk Technician.
