You haven't searched anything yet.
Job Details
Description
POSITION SUMMARY
Customer Care Representative must be positive, able to work in a fast-paced call center environment, problem-solve, and enthusiastic about assisting customers in various capacities.
Care Representatives will be expected to quickly identify issues and formulate solutions to achieve satisfaction while also generating sale leads.
Responsibilities include actively listen and communicate with customers, answering questions and concerns via phone call or email, building and maintaining relationships with new and existing customers, and promoting the bank image in the local community.
Professional appearance is required.
MINIMUM REQUIREMENTS
Qualifications
ESSENTIAL FUNCTIONS
PHYSICAL DEMANDS
use hands to touch and grasp objects; and to reach with hands and arms. The employee is occasionally required to walk. Visual ability to view a computer screen for long periods of time is required.
Last updated : 2024-03-22
Full Time
Banking
$35k-44k (estimate)
03/21/2024
05/20/2024
banklandmark.com
TOPEKA, KS
200 - 500
1885
Public
SANDY FALEN
$50M - $200M
Banking
The job skills required for Call center associate include Customer Service, Call Center, Products and Services, Customer Care, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center associate positions, which can be used as a reference in future career path planning. As a Call center associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center associate. You can explore the career advancement for a Call center associate below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Associate job description and responsibilities
Managing large amounts of inbound and outbound calls in a timely manner.
03/21/2022: Norwich, CT
Following call center “scripts” when handling different topics.
04/23/2022: Santa Ana, CA
Identifying customers’ needs, clarify information, research every issue and providing solutions .
03/20/2022: Gary, IN
Call Center Associates are responsible for keeping records of all conversations in our call center database in a comprehensible way.
03/31/2022: Altoona, PA
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
02/10/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Associate jobs
Provide outstanding customer service.
02/10/2022: Twin Falls, ID
Update customer information as required.
05/05/2022: Miami, FL
Maintain confidentiality of information.
05/03/2022: Baltimore, MD
Observe proper call center etiquette.
03/24/2022: Lafayette, LA
Process and log incoming calls into the CRM system.
04/10/2022: Gulfport, MS
Step 3: View the best colleges and universities for Call Center Associate.