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GUEST SERVICE REPRESENTATIVE
Guest Service Representatives are responsible for greeting and checking guests, providing assistance and directions, taking reservations and working with the Property Management System utilized at the hotel, light cleaning duties, processing cash and credit card transactions properly, making change, record maintenance and assisting with breakfast if working in the morning. The highest standards of professionalism, guest service, appearance and conduct are expected of all GSR’s. You also will perform various administrative duties including typing, filing, collating and record keeping. Familiarity with Microsoft Word, Excel and Access and general computer skills are preferred. GSR’s may also be called upon to assist in other departments including housekeeping and laundry. Other duties similar in nature to those detailed here may be assigned at the discretion of the Guest Service Manager or other hotel management staff.
You must be able to work alone during some or scheduled shifts and to accomplish a defined list of tasks on a regular basis.
During the performance of your duties you will be required to use various light cleaning chemicals including general purpose and window cleaners.
You may also be assigned to perform only one specific duty each shift, dependent upon the needs of the department. You should be able to lift up to 30 pounds and remain on your feet for your entire shift
We are looking forward to receiving your application. Thank you.
Full Time
Accommodations
$31k-38k (estimate)
02/06/2023
07/24/2024
SIERRA VISTA, AZ
<25
2010
ANAND R PATEL
<$5M
Accommodations
The job skills required for Customer Service include Credit Card, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.