About the Role: 

We are looking for a Membership Sales Specialist to join us at Landing! In this role, you’ll work on our New Member Team to follow up with new leads, build trusted relationships, and convert these conversations into members with reservations in our network. Our team strives to ensure the best experience for prospective members and their life with Landing.

About the Team:

Join us on our mission to design a new standard of flexible and comfortable apartment living all across the country. Our New Member Team connects prospective members with the opportunity to access an upgraded, flexible lifestyle. As a part of the team, you’ll gain experience in inside sales, customer relationship management software, and project management.

What You’ll Do: 

• Respond to inbound new member leads
• Communicate the perks and benefits of a Landing membership to prospective members, providing detailed information and answers via phone, email, and text
  • New Member Team heavily utilizes inbound and outbound phone calls, emails, and text messages
• Assist members in the booking of reservations:
  • Review the details of their agreements they'll be signing during the booking process
  • Convey pricing information correctly (no negotiation experience required)
  • Preview the next steps of their early journey with Landing
• Work alongside other teams to ensure members have a great experience

What You Need: 

• Strong written and verbal communication skills
• Eagerness to develop Landing and hunger for increased sales
• Attention to detail
• Experience with the following is a plus but not a requirement
  • Salesforce or similar CRM
  • Slack
  • Google Suite
  • Zoom
  • Dialpad or similar VOIP System

Benefits & Perks:

Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!

• Solid compensation package stock options
• Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA
• We’ve got you covered with a 401(k) plan and access to ImmediatePay
• Feel relaxed with super generous PTO policy
• Opportunities for upward mobility - we want you to grow with us!
• Explore and travel comfortably with 7 free nights in a Landing home per year
• Employee perks for temporary or indefinite stays when you choose to live with Landing

Landing provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.