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The Inside Sales Specialist’s main purpose is to assist the Commercial and Select Sales
teams so that they can utilize their time and abilities to maximize sales opportunities. An
Inside Sales Specialist ensures all needs and requests are met efficiently and accurately and
will need to build a positive relationship with the sales team, other internal teams (ordering,
billing, etc.), vendors and customers.
Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have:
• Quotes:
o Research availability and pricing of requested products.
o Work directly with manufacturer/distributor representatives to obtain best
pricing of products.
o Maintain knowledge of various partner discounts to ensure accurate pricing is
delivered to the customer.
o Create quotes within quoting tool.
o Provide C Spire quote to outside sales representative and/or customer.
• Order Preparation:
o Validate all previously acquired pricing, configurations, availability when
purchase order is received from customer.
o Ensure accuracy of quote information (e.g., bill to, ship to), based on
purchase order received from customer.
o Prepare/update quote with all required information necessary for the ordering
team to process the order.
o Follow up on processed orders when necessary to provide order status, ETA,
SO#, etc. to customer, sales representative, and/or manufacturer account
manager when requested.
o Request expedited orders and cancel orders when necessary.
• Other Functions:
o Process all new resale orders as they are received.
o Facilitate return requests when needed by obtaining all necessary information
regarding the initial order and return reason from customer/sales
representative/engineer.
o Work with our accounting and/or billing teams to assist with any invoice
questions/issues.
o Assist with customer software/hardware issues by communicating with
manufacturer, distributor, sales representative, and/or engineer for
resolution.
• Vendor Deal/Opportunity Registrations:
o Maintain up-to-date knowledge of all partner registration requirements.
o Request/enter opportunity information to obtain partner registration.
o Ensure registration status remains valid while customer opportunity is open.
REQUIRED
o Minimum two (2) years of work experience in a sales environment where
goals were met or exceeded is required; three years preferred.o Must have excellent oral interpersonal and persuasive communication skills.
o Must have a high school diploma or recognized equivalent, college is
preferred.
o Salesforce usage, or similar program, and/or support required.
Other
Business Services
$57k-83k (estimate)
03/20/2024
03/18/2025
cspire.com
MOBILE, AL
1,000 - 3,000
1988
ZACHARY GONZALEZ
$200M - $500M
Business Services
C Spire is an advanced technology company that delivers customer-inspired, nationwide wireless network services, business solutions, and 1 Gbps Fiber to the Home Internet/HDTV/VoIP. Join an elite team and make your mark on the front lines of high tech. Apply today at cspire.com/careers.
The following is the career advancement route for Inside Sales Specialist positions, which can be used as a reference in future career path planning. As an Inside Sales Specialist, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Specialist. You can explore the career advancement for an Inside Sales Specialist below and select your interested title to get hiring information.
If you are interested in becoming an Inside Sales Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Inside Sales Specialist job description and responsibilities
A sales support specialist guides customers through every step of a sale and helps solve any questions or concerns the customer might have.
03/12/2022: Pascagoula, MS
Provide expert guidance to the core Sales team and recommend highly complex alternative technology solutions.
03/12/2022: Bergenfield, NJ
Execute planned sales activities and develop a target list of high potential new customers.
02/13/2022: Modesto, CA
The Responsibility to make telephone sales calls to complete the Sales and Services Agreements with customers.
01/28/2022: Killeen, TX
Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right products.
02/26/2022: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Inside Sales Specialist jobs
Those who perfect their sales pitches and cultivate their skills typically have an easier time meeting their objectives and managing potential stress levels.
01/04/2022: Roanoke, VA
Must be successful at phone sales and follow up on leads.
12/30/2021: Abilene, TX
Effective communication over the phone (and email).
02/27/2022: Greensboro, NC
Ability and drive to make multiple daily sales calls to customers and prospects operations.
02/09/2022: Kingsport, TN
Produce sales reports on a monthly and quarterly basis to make sure all sales goals are met.
01/01/2022: Middlesex, NJ
Step 3: View the best colleges and universities for Inside Sales Specialist.