Position Type:
Non-instructional Support Staff/Customer Service Rep
Date Posted:
2/1/2024
Location:
MANHEIM Central Education Center
Date Available:
02/12/2024
Status: Full-time
Schedule: 8.00 Hours/Day (7:15 am-3:45 pm) Monday-Friday 260 Days/Year
Minimum Hourly Salary: $16.34

PURPOSE OF POSITION:

To welcome and provide outstanding customer service to all visitors and guests at the Lancaster-Lebanon IU13 facility in a manner that will establish a positive image for our organization.
KNOWLEDGE & SKILL REQUIREMENTS:

Education: High school diploma or GED and two years successful experience in a customer service environment. Clerical support experience preferred.

Skills: Strong customer service skills, good organizational, communication and computer skills are required. Ability to successfully work with confidential information and function with limited supervision. Bilingual skills (Spanish/English) preferred

Other Requirements:

• Professional appearance and dress.
• Ability to prioritize and work on other tasks during times when customers do not need assistance.
• Ability to simultaneously manage multiple visitors and/or phone calls and stay calm under pressure.

For more information on this position, please read the full description document

• Customer Service Rep Attendant