Job Summary:

This position exists to assist the Events Director. This position will assist and interface with Physical Plant, food services, Marketing, Music Worship and Performing Arts, the President’s Office, and Athletics. The Events Manager assists the Director by managing the box office operations and staffing arts and culture events. This role is the source of communications and records management to ensure a seamless and repeatable process for all external and internal event activities.

Supervisory Responsibilities:

• Box office and house staff

Physical Requirements:

• Prolonged standing and walking during events.
• Must be able to lift up to 25 pounds at times.
• Able to work varied hours to accommodate events.

Personal Qualities

• The desire to grow, develop, and mature, both spiritually and professionally.
• The ability to create and maintain a Christian professional atmosphere in all internal and external relationships.
• Relational and able to engage diverse people and groups.
• The desire and ability to disciple and mentor students.
• A professional appearance.

Education and Experience:

• Bachelor’s degree preferred
• Minimum 2 years experience in an events management or similar work or marketing environment preferred; product management desired
• Demonstrated experience in a professional multitasking environment
• Experience in non-profit, educational environment helpful

Required Skills/Abilities:

• Excellent interpersonal skills to coordinate and collaborate with diverse people and teams in planning various internal and external events.
• Excellent customer service skills.
• Event automation skills with advanced capability in MS Office applications, mail merge skills needed with excellent proficiency in Excel.
• Organizational skills and detail-oriented.
• Self-starter, flexible, and able to handle highly confidential matters.
• Able to manage and plan events on multiple timelines simultaneously.
• Able to function autonomously and with some level of ambiguity with general instruction.
• Can tactfully guide campus personnel for whom you do not have direct authority.
• Proficient in adaptability and resiliency
• Excellent writing and verbal skills to compose efficient and accurate correspondence, reports, and communications.

Duties/Responsibilities:

• Manage and archive schedules, contracts, invoices, and account information.
• Ensure the organization of the decoration closet.
• Assist the Director of Events with evening and weekend coverage for internal and external events as needed.
• Serve as the first point of contact for events, conferences, and internal meeting requests.
• Assist with administrative duties for the Events Department including but not limited to calendar management.
• Prepare all invoices to ensure timely payment. Once payment is received, code all checks according to the guidelines of the business office.
• Oversee the preparation/ processing of both incoming and outgoing payment requests.
• Assist and/or Lead event set up and decoration.
• Exercise discretion when handling confidential monetary/personal information.
• Exercise discretionary authority based on best practices and in the best interests of LBC.
• Schedule events, conferences, meetings, etc.
• Oversee the logistic planning for internal campus events and external events as needed.
• Provide box office oversight and management at Good Shepherd Chapel (GSC) and the Trust including set-up hours.
• Coordinate and supervise house staff for events that require box office and house management support.
• Develop and manage a strategy to service the box office hours which could include some onsite work.
• Work with the Curator, Technical Director, Marketing, Stage Management, Housekeeping, and the Facilities Manager to prepare for onsite house management of Arts and Culture events and performances at both The Trust and GSC.
• Provide marketing support for the Arts & Culture series. This includes but is not limited to the following, social media creation and posting, Facebook, Instagram.
• Liaison to internet marketing firm that we are contracted with – ydop.
• Gather content for and communicate with ydop to send emails out to the email list.
• Basic website updating and management.
• Content creation oversight and editing for programs, slides, ads, flyers, etc.
• Serve as the contact for group sales from both retirement communities and schools, etc.
• Act as a liaison to LBC’s marketing department.
• Coordinate design details with outside designers and LBC marketing department.
• Prepare keys, fobs and meal cards in May for summer groups.
• Monitor and maintain all keys are returned from group and prepare keys for the next conference/camp.
• Lower and un-bunk all dormitory beds after graduation. Replace broken blinds and report any damage done to the dorm rooms.
• Inspect all dorms before and after each conference/camp to ensure no damage was done by the group. Work closely with Physical Plant and Housekeeping for any additional fees due to damage.
• As needed act as a liaison for the Director of Events, with both internal and external people/groups.
• Assist in other duties whenever called upon, as needed for the good and welfare of the total College.
• Assist Director of Events and Conferences as required.
• Assist in other duties whenever called upon, as needed for the good and welfare of the total College ministry.