Description

LJA Mission Statement:

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.

Essential Functions

• Must possess excellent hospitality skills and a strong desire to foster an attitude of Christian hospitality to exceed guest expectations.

• Open and close pro shop following protocol.

• Acknowledge guest upon entry into clubhouse with a warm greeting and friendly smile.

• Register golfers.

• Maintain tee time sheet.

• Coordinate with starters and rangers.

• Answer phones.

• Close out P.O.S. register and balance receipts, cash/checks/credit cards in accordance with accounting procedures.

• Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor or the Human Resources department.

• Perform other duties and responsibilities as assigned and required.

Qualifications

Knowledge, Skills and Abilities

• Proven computer skills, organizational skills, and interpersonal skills required.

• High school diploma or GED; and one to three months related experience and training; or equivalent combination of education and experience.

• Hospitality experience strongly desired.

• Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.

• Intermediate computer skills necessary

• Must be flexible and able to adapt to changing needs, multiple task demands, and work structures.

• Ability to read and comprehend instructions, short correspondence, emails, and memos.

• Ability to effectively present job-relatedinformation upon request to customers, clients, and employees of the organization

• Ability to solve practical problems and handle a variety of customer, clients and employee questions.

• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule formats.

• Must be willing to work a flexible schedule.

Lake Junaluska is an Equal Opportunity Employer