• Primary sales person for all Member and Member Sponsored Banquet and Food & Beverage events and establishes each Banquet Event Order
• Finalizes all banquet and events by providing the Director of Food & Beverage a completed Event P/L in a timely manner.
• Reviews all Banquet Event Orders on a daily basis to determine staffing levels, location set-up, related supplies and decorating materials.
• Ensures events are set up on time, the quality of the product and level of service delivered.
• Maintains and improves on an ongoing basis the presentation of all events at the facility.
• Processes banquet checks and related documents in accordance with established accounting policies and procedures to include recording events on the POS system.
• Responsible for maintaining inventory, storage areas, and preparation of inventory reports as well as preparation of proposals for significant expenditures such as new theme parties, equipment, etc.
• Provides input on menu design and revisions.
• Monitors overall convention/banquet areas for cleanliness and any maintenance issues. Works with housekeeping and engineering on any areas in need of attention.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Assistant Banquet Manager, Banquet Bartender, Banquet Captain, Banquet Chef, Banquet Server, Catering Coordinator.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs and test for comprehension.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Communicates any changes or new policies and procedures to the department.
• Conducts staff meetings with subordinates.
• Regular and reliable attendance.
• Incorporates safe work practices in job performance.

• Bachelor’s degree (BA) and or one to two years related experience and/or training; or equivalent combination of education and experience. Experience managing personnel.

Other Qualifications:

• Driver’s License may be required. Alcohol Service Training, Food safety and applicable sanitation training.
• Knowledge of software applications such as Microsoft Word, Excel, and POS system