• Greet and escort patients to exam rooms, preparing them for the provider by obtaining vital information and signs.
• Assist in managing patients' medical records, documenting chief complaints, and notifying the nurse/provider of unusual symptoms or complaints.
• Perform clinical tasks including spirometry, EKG, application of Non-Stress Test (NST), point of care testing, and phlebotomy services as directed.
• Administer medications within their scope of practice and assist with basic patient health education under the direction of the provider and/or nurse.
• Maintain cleanliness and supply levels in exam rooms, and performed clerical duties such as filing and telephone follow-ups.
• Participate in quality improvement activities and ongoing education to promote positive health outcomes.

• Monday to Friday; may require rotative Saturday's as needed.
• Ability to work weekends, holidays, and overtime as necessary.

• Grand Avenue Health Center
• Libertyville Health Center
• Midlakes Health Center
• North Shore Health Center
• Women's Health

• Checks patients’ medical records for pertinent data.
• Greets and escorts patients to exam rooms; prepares for the provider by obtaining initial information and vital signs (temperature, pulse, blood pressure and respiration, height, weights, BMI and head circumference as specified by program).
• Documents chief complaints of patients and notifies the nurse/provider of unusual symptoms or complaints.
• Assists in telephone follow-up with the patient as directed by the program.
• Under the direction of the provider and/or nurse, assists with basic patient health education.
• Inspects exam rooms for cleanliness and equipment condition.
• Maintains ordered supplies and keeps area stocked as well as checks for medical supplies that are outdated.
• Performs tasks including filing, chart documentation and telephone follow-up as assigned.
• Performs peak flow; spirometry; EKG; application of Non-Stress Test (NST) belts; point of care testing and phlebotomy services as directed.
• Administers medication within their scope of practice.
• Participates in the orientation and training of new certified medical assistants.
• Develops and maintains a basic knowledge of services available at the Lake County Health Department and Community Health Centers (LCHD/CHC).
•  Develops and maintains an awareness of the Patient Centered Medical Home (PCMH) in order to promote and support positive health outcomes to patients.
• Develops and maintains a working knowledge of individual Emergency Preparedness roles.
• Demonstrates adherence to National Patient Safety Goals and other accrediting and regulatory standards including but not limited to The Joint Commission and Health Resources and Services Administration (HRSA).
• Participates in quality improvement activities to assess, monitor, and improve program services.
• Participates in mandatory in-services and drills, attends staff meetings and other trainings, including appropriate age specific educational trainings offered on regular basis for professional development.
• Reports all unusual occurrences that may involve the safety and well-being of the patients and coworkers, directly to the supervisor and/or Safety Officer.
• Assists and encourages patients in identifying self-management goals.
• Performs duties in a prioritized, organized, and orderly manner to maximize clinic efficiency and productivity.
• Maintains orderliness and cleanliness of clinic and work area.
• Assist in bilingual translation as appropriate.
• Performs support staff functions as necessary.

• High School Diploma or GED required.
• Medical assistant certification or registration within ninety (90) days of hire.
• One year of experience is preferred.
• Knowledge of computers and experience with electronic health records are preferred.
• Successful completion of LCHD/CHC competencies within 6 months of hire.
• Strong organizational and communication skills are necessary.
• Commitment to patient safety and adherence to regulatory standards including The Joint Commission and HRSA.

As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center have been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. 

Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at https://lakecountyil.attract.neogov.com/health-department.

Currently, you must reside in Illinois or Wisconsin to work for the Lake County Health Department. Any offer of employment is conditioned on the successful completion of a background screening, and drug and alcohol testing and may include a pre-employment medical exam.
The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.