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Front desk agent
$30k-40k (estimate)
Full Time | Restaurants & Catering Services 2 Months Ago
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LAFRANCE HOSPITALITY is Hiring a Front desk agent Near Plymouth, MA

Are you a friendly and guest-focused individual with a passion for providing exceptional experiences? Look no further - we have the perfect opportunity for you! The Hampton by Hilton, Plymouth, MA is currently searching for a charismatic and customer-oriented Full Time Front Desk Agent .

Hurry and join our exceptional team at the Hampton by Hilton, Plymouth, MA as a Front Desk Agent. Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship.

That's not all - we have even more perks for you! With DailyPay , you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500 !

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position.

A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Hampton by Hilton, Plymouth, MA.

Pay : $17 Per Hour

Schedule : Must have Weekend Availability

Job Type : Full Time

Shift : Open Availability, 7-3PM, 3-11PM

Responsibilities :

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  • Answer the phone in a professional & helpful manner.
  • Follow procedures on posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and Hotel policies.
  • Practice punctuality for scheduled shifts.

Keywords : Hotel, Hospitality, customer service, receptionist, administrative

Requirements

In order to be successful in this role, we are looking for candidates who possess the following :

  • Friendly and outgoing personality
  • Customer service experience
  • Ability to multitask and work in a fast-paced environment
  • Ability to work on own and with a team
  • Flexibility in working evenings, weekends, and holidays
  • Hotel experience (a plus but not a requirement)
  • OnQ knowledge (a plus but not a requirement)

Benefits

  • DailyPay - Get Paid Any Day!
  • Brand Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training
  • 401K Matching
  • Last updated : 2024-05-02

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$30k-40k (estimate)

POST DATE

03/02/2024

EXPIRATION DATE

05/09/2024

WEBSITE

lafrancehospitality.com

HEADQUARTERS

HORSENECK BEACH, MA

SIZE

50 - 100

FOUNDED

1955

CEO

RICHARD L LAFRANCE

REVENUE

$5M - $10M

INDUSTRY

Restaurants & Catering Services

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The job skills required for Front desk agent include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front desk agent positions, which can be used as a reference in future career path planning. As a Front desk agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk agent. You can explore the career advancement for a Front desk agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

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